Breakfast was decent. Wait staff was not up to par. Waiter did not inquire of how things were goinng, or we needed anything. Cleanliness of rooms was excellent.

Instructions on operating TV, coffee machine, ' Do Not Disturb & Clean Room ' indicator signs for outside door handles.

Loved the location. Close to all the restaurants in the North End. Room was clean and comfortable.

Location

Staff

Restaurant was very good

Bar closed early

Great location, minutes from the N End They upgraded our room without asking.. Gave us a Jr suite with a view of the harbor, Bunker Hill Monument and the USS Constitution Just steps away from the water taxi to Logan Airport.

No ice or vending machines, had to call front desk for everything

Clean comfortable, good internet connection friendly staff

Couldn't have a drink on the outside terrace without ordering food.

Beautiful area and clean

Room was above entrance and loud in the morning. Bed was not comfy. Everything else was perfect.

Location

No one was outside to assist with luggage or questions when we arrived. There are 2 entrances, across the street from each other. We picked one, shuffled all of our luggage along (2 weeks worth of it, for a familt of 5), only to learn we chose the wrong one. So across the street we went, luggage and all, to find a long check-in line. Checked in with a very nice front desk rep, and learn that out room is in the building across the street so we have to cross with all our luggage again, for the third time. There was a letter left in the room stating they were having the windows cleaned that week, and hope it does not disturb us. It did. Woke me up early on a rare sleep-in occasion. AC unit was very loud throughout the night too. The hotel structure gives a more apartment building vibe rather than a hotel. Other than that, we would have loved the double rooms to have queen and not double beds, and didnt love the way the shower head worked and couldn't close completely. Hotel was very well located for our visit and felt clean throuout.