Didn’t eat there.

Nothing

Really nice

Really expensive for what you get

The bed (king) was the most comfortable hotel bed I have ever slept on. It was a good night sleep. Room was very quiet. The bathroom amenities were nice.

The room smelled like food (ketchup and onion). Unable to open the window to air out the room. The room was twice as expensive as I am use to paying for a typical hotel room.

STEAR CLEAR!!! STAY AWAY! I had a room paid for through booking.com. I came down with the stomach flu, and couldn’t go. I tried to get a refund, but I was passed the window. I called Sheraton directly to see if I could still cancel and get a refund, or to see what my options were. I was told that I could have someone else stay in the room, and I needed to just share my confirmation code with my friends. fast forward a few short hours later, my friends who were going to stay at the hotel called to say that I needed to speak to the front desk. I was asked to provide the confirmation code I received in my email. I provided the booking.com number, and was BERATED by the front desk. After giving them my credit card number, name, and email, they still told me I was not giving them their own confirmation number. I was told this was my fault, and I should’ve asked for the booking number provided by Sheraton when I called previously. I have never ever been treated with such disrespect and belligerent attitude by a hotel. especially one I spent $340 for! I will tell anyone and everyone to steer clear of this place, and never reserve here. eventually through a 8 minute tongue lashing from the front desk, I was able to get my friends into the hotel I PAID for. STEER CLEAR!

the front desk was rude, belittling, belligerent, and down right miserable

The location was excellent for concert

Room smelled like cigarette smoke. Bathroom ceiling had hole in it. Food was over cook

this place is overrated as a Sheraton. It pretends to be a great convention hotel, but falls far short of that. Club level services are nil, especially on weekends minimal breakfast to serve with the lady who prepares it thinks you want to have breakfast with her because she talks to you constantly. Café is understaffed. Carpets in the rooms need to be replaced.

The club level of this site was a joke. The only thing they offered was water. And a very skimpy breakfast during the week but we happen to stay there on the weekend when I walked in the room there were three large stains on the carpet. I asked them to take care of it, but no one did. The carpet was disgusting, no one vacuumed our room for the three days we were there. What is going on with hotel services these days? No club level service on the weekends. We went down to the café for breakfast on Saturday since there was no club level breakfast on the weekends. The café was very understaffed, and the lady would point people to the tables they could take because she also waited on tables. This site is totally overrated and extremely expensive. It cost us $970 for three days in the club level king room I will never stay here again.

clean convenient after the concert so we didn’t have to drive.

nothing really