The only good thing about this place what's the staff professionalism

I stayed hear a couple times didn't have a choice they had construction going on so there wasn't a lot of parking plus prostitution going on in this facility not really a good place for families the room smell like dog and cat pee I'm not really big on animals don't hate them but I don't like the smell they leave behind

I liked how the room was very nice and comfortable

I didn't like checking out, took a bit longer than expected but it's okay!

Well, the front desk was amazing, kind, helpful, the place is in a good location. And a lot of space for parking, air conditioning, the shower was not clean enough but it was a massage for the body because how strong was coming out. Clean blankets, small table for ear, with two chairs, fridge, microwave, small desk and make up desk, light on the top of the bed, tv with a lot of channels and free wifi.

It wasn't clean enough. I will not complain because I do not know how much the maids get paid for. So yes, bathroom dirty, shower dirty floor dirty, a lot of dust, restroom doors were disgusting, but well we cleaned, with clorox wipes. And buy yea floors needs more attention. Also the area smalls a lot of Marijuana, well every where in CA. Lol And here is the worst part, thanks God was the very last night, we stayed at red roof in for 8-25 through 8-29, so the 29 by 4:10 am, there were some peraons yelling each other, then suddenly we hear 3 shots, we were sleeping, the my mother standed up I did as well and woke my father to walk through the bathroom yeah some of then had a fire gun, and put it to work, and guess what a few minutes the police got there and they were standing in front of our room, the closed with yellow tape do not cross, and were looking for evidence. We were for vacation and then we left with a good ( good bye). I guess they need to make some improvements, in security because this can be ended in a tragedy for a missing shot. So they need more improvements in the costumers security and in the room cleaning. Otherwise before that night everything was great.

What can I say...I love Red Roof they are the best, also I'd like to acknowledge Lisa she the manager here at the Red roof...she is the best, awesome, wonderful, fair manager. Have a problem? Talk to Lisa she cares and she fair, love you Lisa ..your great. Sincerely, Don A Butterfield

Having to check out..

Price was good

No breakfast 😢

1st of all id like to say I love red roof in San Dumas. Great location best prices all staff is very friendly polite and helpful. I arrived on June 15- June 21 extended my stay thru June 21-July 1st in the same which was great. I had such a good time I decided to get a extension to stay longer for the 4th of July so I extended my stay thru July 1 - July 13. This time when I went to go sign new paperwork (I already paid thru Booking.com) for the same room? I was told at the front desk that would have to move out and get a different room. Even tho I booked the exact same room again thru booking.com. The young lady at the front desk did not care and said I was in a more expensive room and would have to move out to a different room. I offered to pay the difference again the young lady replied no you have to move out. I then told her this was my 2nd extended time in same room that I originally booked thru booking.com. Again she didn't not care! I told her I would need time to move my stuff. I told her it would take me some time to move my stuff because I have a disability due to my back and 1 knee and the other knee bone on bone replacement surgery due to my my military service from 1973 thru 1982 when I had to retire due to my 40% disability rating I received for my service in U.S. Army. I also advised her I was 69 and a retired US-Vetran, and if she could allow me to stay in the same room that I'd been in since June 15th ? She did not care and said I had to be out and I would get another room (it's 10am in morning) by maybe 3pm or 5pm later that day because it was a very busy morning. So I asked for a cart to be able to move my things. As I walked back to my room both my back and my 2 knees where killing me. So I called Booking.com and advised them on the situation, Booking.com then called the hotel there was no manager to speak with so they spoke to the same young lady who did not care! And said I had to move to another room. Booking.

The 2 rude and not caring or respecting the elderly employee s who work there. Other than that....they are great and I will continue to go there.

Large room close to lake

Horrible atmosphere no parking/ parking lot small and poor condition no obvious security and many homeless inhabitants near our room family felt very uncomfortable coming and going from room and our stepping in the dog feces while carrying up our luggage on the stairwell was disgusting non smoking room smelled as if it had just had full occupancy actively smoking cigarettes just before our checkin wasn’t good for our immune compromised family member and the others with asthma front desk notified and offered to come “spray” no thank you that won’t help our asthma flare ups the room created

Floor steps are not friendly for seniors, too steep, and bed orientation is not good for watching TV. Everything else is all right in general. The room looks clean.

see above.