very very clean

nothing

Bed was comfortable

Lack of Cleanliness Broken light switches Old amenities

The breakfast was fresh and good. The staff was excellent. Very clean

Early check in

Breakfast was pretty basic.. eggs,sausage,potato wedges.waffles toast ,fruit yougurt,,kids was getting into everything un supervised..

Hot tub needs some maintance. Faucets old and wobbly.. kids running up and down halls yelling walls paper thin.. pool needs adult hours maybe later at night... the BAR horrible bad selection of alcohol.. bartender didn't wanna be there .. food at bar typical bar food no wow factor. ....!!

The breakfast was great. The TV options were great too.

Our bathroom was not very clean there was hair on shower wall and the toilet seat and the baseboards were covered in filth. There were spider webs going from the wall by the toilet to the toilet tank. And there wasn't any conditioner in the compartment on the wall. The jacuzzi also had a couple long black hairs in it still. It was also very noisy really early in the morning. Room doors slamming and sounded like people carrying a conversation. Right outside our room door.

Style of the facility and breakfast

My room had mold on the walls

the bed was comfortable

my wife and I had stayed there on our honeymoon. I had booked the room for our 27th wedding anniversary. I was very disappointed with the changes that were made. There was a loud party being held in the courtyard and a strong smell of marijuana that seemed to permeate the rooms. I did complain though and the party was ended around 9pm, so the staff apparently did respond. nothing was said or done in the way of an apology though

Good price, great value for the price. The breakfast is always good. Wish more hotels served breakfast like this

Nothing

This used to be a beautiful hotel (Jumer’s) that we’d visit often (for dinner-outstanding) 25+ years ago. Also, my husband and I attended many gatherings in their two, large convention-type rooms in years past. The front desk receptionist was decent as was the lady we checked out with the next morning. The lobby and the restaurant still look ok. Those areas all have “good bones”, so to speak, with heavy, oak mouldings and terra cotta floors. But, everything needs a major refurbishing.

When we arrived (with reservations) I mentioned we had a small dog (in its own cage when sleeping) and the receptionist quickly switched our rooms. Evidently, there are specific rooms for guests with dogs. We were ok with that, BEFORE we opened the door to our room. The room was awful and had a horrible smell; the beds were old with no support; the walls were chipped and there were marks all over them; the carpet was heavily stained in many places; and we didn’t even want to take showers because the bathroom was so old and nasty. Sadly over the years there seems to have been little done to a once-beautiful hotel. It is a Best Western but I can’t see anything “best” about it. I read that even though it’s a “Best Western”, it is privately owned/operated. Once we figured we’d tough it out (it was too much of a hassle to switch motels after our long, 7-hour drive), we noticed that there was alot of traffic in and out the exit/entrance door across from our room. So when someone went out they’d let the door slam shut loudly…again and again and again….all evening until about 2-3 am. In addition, there were people who had no respect for others by talking loudly; laughing and carrying on, continually. Outside our patio door (to a central, grassed area) we came to realize that there were groups of people partying…LOUDLY. This was a Sunday evening! One time I took out our dog (after dark) and there was a suspicious looking man with dreadlocks; in an undershirt; pacing outside on the sidewalk and smoking. He looked angry and I felt very uncomfortable. I opened the entrance door to the hallway and a young, large female in a bra and underpants only; danced out into the hall laughing and when she saw me she rushed back into her room laughing hysterically, We usually stay at Drury Inn’s but unfortunately, there are none in this area. Their rooms are ALWAYS spic an span; the beds are wonderful; the rooms are quiet….and they charge about the same as this hotel.

breakfast was free

never any bacon waffles were very mediocre, syrup tasted artificial long hike from my room to breakfast

we’ll situated and calm.

need to be updated. After the first night although the towels were changed, the bed was not made. Staff was friendly but not well organized.

I liked the courtyard, little space to run for the kids.

The power went off during a storm. No biggie. Nobody contacted us to give us any info. We all went to bed with no electricity, woke up it was on, and all the food in the fridge was frozen. I thought someone would mention something at checkout and I guess I should have.

keept both my 250 deposit

falling asleep

the building is really interesting, and the room was huge!

after using the jacuzzi, black stuff was all around the tub :( need to clean the jets out more. That really grossed me out.

The breakfast was amazing, as was the cook. He was personable and very professional. You can tell he loves what he does.

It was so cold! Felt like the air was on. Uncomfortably cold. Also the bathroom in my room was dirty. Saw need for lots of repairs.