Staff, food, bed!!

Nothing

The Ashland Springs Hotel is beautiful and classy. The manager went above and beyond to fix an error in our reservation that the third party booking company had made. The breakfast offered is better than most hotels.

N/A

awesome!

great location, wonderful staffers. easy access from the parking lot.

the toilet and sink (due to the historical building) are very low from the floor, like in a kid level.

Fabulous breakfast! Delicious quiche and yummy roasted potatoes. Bright and Cheerful eating area and lovely way to start our day... Best Breakfast ever! Loved sitting with coffee in the stunning lobby in front of fire enjoying the sights, sounds and conversing with other hotel guests. All the staff at the Ashland Springs Hotel are welcoming and went out of their way to ensure our comfort and safety as the roads heading south were concerning. Special kudos to Katie Joos who went above and beyond in making our stay such a memorable and positive one. The decorations at Christmas at the Hotel and Downtown Ashland were so festive and I felt like I was living in a 'Hallmark Christmas movie'. We are Canadian 'snowbirds' and now make Ashland Springs Hotel our first destination spot on our journey south. We also have shared our past and continued wonderful experiences with our friends and other 'snowbirds' and they now too look forward to spending time at Ashland Springs Hotel. I love the historical references and how the Ashland Springs Hotel pays tribute to its' past. I also appreciate the location of the Hotel as right in the heartland of Downtown District. Thank you for making our stays there so enjoyable. I will always want to continue to drive south vs. flying as then I would miss out on staying at the Ashland Springs Hotel.

Wish we could of stayed longer

Breakfast was fantastic. The property was adorable. Parking was convenient. We absolutely loved the nighttime front desk worker, she was the best. The room was excellent - robes, toiletries. towels, cleanliness, TWO luggage stands-- really great. Amenities are awesome. Location and value were great.

Our room was so cold when we got in and even with the "heat" cranked, it never really warmed up. It did, however, get my husband and I to snuggle all night and neither of us woke up with fried nasal passageways. So still a 5 star from us!

Access to Festival site. Restaurant

Nothing

friendly staff

a tiny bit tired

Very good. Ate on the balcony overlooking the lobby, great spot.

Price vs room size.

Lovely room with period details. Very good continental breakfast; excellent frittata. 3 minutes to plays.

Nothing.

the bathroom was nice, and view.

the breakfast was awful

Location, charm and ambiance, staff, breakfast and parking included.

Breakfast hot food was good but hot food was cold.

Shower was great staff friendly

Good hot breakfast and delicious coffee cake. Very helpful staff. Very comfy bed with deluxe inens.

ambiance location nice restaurant attached (dinner, only)

slightly musty smell in the room

location

very small room,

beautiful and cared for

it was all wonderful

very nice, location ideal

the restaurant was closed and that was part of the reason we went there.