I like everything, I hope see you soon! Thanks for all

I like everything, nice to be there! Thanks for all, hugs

Clean, safe and beautiful place to be with family a relaxing time, thanks

A lux property with boot room to keep ones ski boots at night, and ski valet right by the lift. Pleasant live performance at the hotel bar everyday at 5. Our condo is beautifully decorated. Nice outdoor pool and hot tubs to relax.

This could have been a 10 out 10 experience. The staff mishandled one of our snowboards. They eventually located it the next day, causing unnecessary inconvenience and anxiety.

The ski valet was not helpful, no one helped with boots and day one they couldn’t find our skis or boots. When they finally did there were no poles, very disorganized. In addition the ritz has 1 shuttle and that’s it. Long wait to get to/from the mountain or to get around town. They need 2-3 suburbans!

luxurious and convenient

can’t name a thing! if forced, I’d say hot tub available after 10pm

THE SKI VALET WAS NICE THE CLEANING SERVICES AND ROOM ITSELF WAS GREAT

IT WAS TOO FAR AWAY FROM TOWN, STORES RESTAURANTS AND LIFTS FOR THE PRICE - CONSIDERING THERE WAS NO ROOM SERVICE AND VERY LIMITED DINING DOWN STAIRS

I like everything, thanks for all

Thanks for all, nice place!

I like everything, clean and safe place! Congrats

Everything was amazing, thanks, see you soon

Did not have breakfast

Dinner should have more choices on the menu.

We have fractional ownership at the Sebastian and love it there. Now we are considering joining the Marriott Destination Club so we can come back to the Ritz Carlton again. We have stayed at the Ritz in Maui and loved it, but the Ritz Carlton is way over the top as far as customer service and the staff. The first person to greet us was Daniel in valet who I will never forget. I have never met such a genuine and friendly gentleman who truly cares about the customers. He treat me and my family as royalty. Jackson and Logan are the other two people who treated us as royalty. Jackson had remembered us being Vail previous years and went out of his way for us. Awesome young man aiming to please. And of course Logan the star of the Ritz Carlton who went out of her way to please my family. Logan is genuine and has the best customer service skills ever. She was always aiming to go above and beyond for me and my family during our stay. We did not want to check out. We cannot wait to come stay at the Ritz Carlton again and again if only one of the owners rent out their property again. We live in Boulder as we have for many years (I am a native of Colorado and did get married in Vail) and come to Vail often.

The Steam room in the Women's locker room downstairs where the workout room is, never worked the whole time during our stay even though we reported it at the beginning of our stay. But the men's steam room was always running.

No breakfast was available

No cleaning service , pool opens too late in morning , poorly se up Kitchen -no coffee mugs and glasses

Is an amazing place !

I like so much this place, thanks for all

not providing cleaning Dated furniture and unit

It was a beautiful property, room lovely, location great! I would stay here again.

Booking.com said the 3 bedroom residence slept 10 but there was only one queen or king per room = 6p. We had to throw a person on couch and a blow up mattress . 🙄 This wasn’t a ritz problem but a booking.com problem. The residences are also managed by different co so ritz couldn’t fix problem. Our residence was managed by vail resorts. Also note: gym & spa is in lower level so no views while working out, etc.

Stayed in a 2 bedroom residence. Exceeded all my expectations! Comfortable beds, huge space.

Thanks for all, nice place

I like that place, good to go there with family, thanks for all