Location and size

Microwave terribly dirty. No soap in old bad looking bathroom.

The hot breakfast is delightful with plenty of grab and go options.

The window coverings are only sheers. while that is fine for day time privacy at night with the light on in the room is offers zero privacy in the room except for the bathroom. No microwave, pool not open and hot tub not open.

room was comfortable and clean

First impression. Arrived at 9:00 pm only three cars in the park lot. Across the street there is a small plaza with 8 of 10 business open others were vacant,

This Fairfield Inn had three main issues - the air conditioner was extraordinarily loud, the bathroom was dirty, and the breakfast was basically nonexistent. It was fine for what we needed - a place to sleep after a nearby wedding. It's not a place I'd rush back to just because.

As I noted above, the noisy A/C, the dirty bathroom (clearly hadn't been swept or vacuumed, and the shower looked less than clean), and the breakfast.

Good location

Water park has been closed for a year. No pool or hot tub on property was open. Breakfast what is a very poor selection including badly bruised bananas. Microwave in room was dirty. Phone in room did work. Rooms look like renovation is needed. Only ice machine was on the 1st floor

3

Everything was awesome

The peace and quiet

N/a

When booking online I was never notified of water park closed. I drove three hours with my kids from Detroit and we were highly disappointed.

False advertising

quick check in nice staff

the rooms heating/cooling unit was very loud, tub did not drain good while showering, fridge on floor and a stain on sheet

People taking care of breakfast were great. However the sandwiches were terrible. Cereal is cereal and I was glad to see at least chobani yogurt.

Bathroom is going down hill in room. Faucet was very hard to turn off. Drapes were off the rods and tub had mold.

The staff were nice about telling me some places I could go to while on my visit

The room was dusty and dirty no trash bags to even clean up if I wanted to. Also I was disappointed that nobody informed me the waterpark was closed in which was the main reason we came to the water park.

Breakfast was good, my husband had cereal and a banana. I had a sausage biscuit and yogurt. I would’ve liked some lower fat and calorie options like scrambled eggs, pancakes. The customer service for the breakfast buffet was amazing; very friendly, helpful and positive!

The front desk staff in the afternoon on 9/11/2021 had terrible customer service. I had requested an early checkin online but had no response. Two other parties also wanted early checkin. We were told no rooms were available and they had no idea when a room would be available. There was no I’m very sorry, I’ll do my best to get a room ready, absolutely nothing and no empathy. We were offered to use the bathroom to change our clothes, so that’s what we did so we could be on time for the 3:30 wedding. We asked for an iron but we’re told they couldn’t provide one. The housekeeping manager had the same attitude. She said no rooms are ready and was not sure when they’d be available. I can understand there might not be a room available, but the staff need additional training on how to take care of their customers. Why couldn’t they provide an iron/ironing board? The bathtub was stained and mold in the caulk. Also the view from the 3rd floor window of our room faced the roof which had a black and green slimey sludge all over it.

Nothing

Dirty, toilet seat broken, other problems. Room was not clean at 5:30 pm.

Room

Noise outside in hall loud guests late at night

The breakfast location was fine. The food selection was fair.

Selection could have been better.

Liked the layout and services offered.

Breakfast did not have all items working. Juice machine for instance was not working. Very limited selections. Room was ok, but sheets felt clammy and there were no drapes to close to keep light out. Room faced east so the morning sun was bright at 6 am and made it diffiicult to sleep.

Location was fine - just off the highway. Not great but good for a road trip. Rooms were clean and people were friendly.

Grab and go breakfast was pretty gross. Was disappointed that the pool was not open.

I wish there was something positive to say about this hotel. Unfortunately our entire stay was a disastee.

For $250+ a night, this hotel is a joke. To start, the Waterpark and pool which is the main draw to this hotel considering it is in the middle of nowhere, wasn’t open and nothing on the website or hotel description made guests aware of that. So you’re paying full amenity prices for no amenities. Secondly, the hotel room was dirty!!! Mold all over the walls and tub in the bathroom. The countertops were cracked and dirty. Mirror hadn’t been wiped down. The carpet was dirty and the sheets had stains. There was a large booger dried on one of the walls, the handles of the bathroom door was busted. The screen for the window was ripped and torn as well.

The pool wasn't open and the breakfast wasn't very good.

Tv and it’s quiet

No complaints