Beautiful hotel. Lovely, nice neighborhood. Close to the freeway and close to downtown and German Village. Staff were super friendly and accommodating.

Pillows and beds could be a bit more comfortable. Wish breakfast had regular bacon and sausage instead of turkey sausage.

Never had breakfast.nice fairly new hotel..

Shower water kept going from hot to cold,the room thermostat was useless.i froze the entire time in the room. No soap in the shower soap dispenser.

Location

Temperature regulation system in room did not operate correctly, which meant that my wife and I did not sleep well any of our 3 nights at your hotel. We Set temperature at 65 at night, but after going down to near that level, fan turned off and temperature rose to 69, which caused us to wake up feeling hot. We would then get up and hit temperature button causing cool air to start blowing again. Maintenance staff were unable to fix this. Very unhappy with this most fundamental aspect of our stay. Plus a more minor point. There were no caffeinated tea bags in room when we arrived. Basic stuff that the facility should get right, not cause us to have to call front desk.

Liked the breakfast and how spacious the room was

There wasn't enough shampoo and conditioner although I mentioned it to the reception. There was also a bit of dust in certain parts of the room.

Localisation parfaite, avec parking gratuit. À côté, la boulangerie La Châtelaine pour un café et déjeuner léger, en face de jolies boutiques. A quelques minutes du campus OSU et accès rapide à la 315. Personnel très gentil, petit déjeuner inclus en self service, avec omelette et saucisses pour les amateurs ! Belle piscine intérieure, chambre spacieuse, confortable et bien équipée (pour 1 personne).

La chambre a connu des jours meilleurs : canapé déchiré, murs abîmés, rideaux défraîchis, c’est dommage et ce n’est pas à la hauteur d’un Hilton. Ménage un jour sur deux mais sans vérifier les équipements donc j’ai dû demander une boîte de kleenex et du shampoing, le flacon dans la douche, fixé au mur, était vide… pas cool quand on est déjà sous la douche ! Le ménage manque de supervision.

Room was nice and big. Clean facilities. Staff was nice.

Minor issues with the fridge seal being broken. Shower faucet worked but looked like it was falling off the wall. Everything still worked though.

Perfect location, great space for kids, pool was lovely, delicious breakfast

The sofa bed was terrible, it was like a mountain with a peak in the middle and two slopes. Please fix this bc other than that it was the prefect location and hotel.

Really nice room. Very clean and comfy.

Parking was a little confusing