Lake path

Extra monies for earl check in

The fact that it isn’t a chain.

The lack of basic amenities; the room had one tiny bar of soap for two people and the bath towels were small and flimsy. The woman who checked us in gave no information, at all. The breakfast had no hot options and the room was crowded.

Location was great - right by Carlyle lake. I was doing the triathlon on Sept 18th and staying at the Mariners Village allowed me to walk to the race site instead of dealing with a car. Room was nice and clean with plenty of space, a comfortable bed, and a refrigerator and microwave.

My only comment would be to add USB outlets for charging devices like phones and watches. Fortunately, I had brought one with me. Many hotels now have USB outlets as well as normal electrical plug outlets and this would be a nice enhancement.

Location would have been perfect for us.

Let’s start with the hotel hallway, it felt like it was 200 degrees walking to our room. When entering the room it was a tad bit cooler as the air conditioner was struggling to keep up. At first glance the room appeared clean but it did not take long for realization to kick in and to know that you were standing in a filthy room. When I pulled back the bedding to find that all the bedding was used and visibly dirty. After speaking to the front desk and asking that the bedding be changed, they looked confused. After dinner, my family and I went back to the room, pulled the bedding down to find the same dirty bedding on the made bed. Nothing was changed, the beds were just made. Once again, I went back down to the front desk and spoke to the manager (I believed was the manager) and told them what I found and requested. We argued back and forth for about 5 minutes, I asked them to follow me up to the room, which they did. I was practically begging them to change my bedding and they indicated that they do not change the bedding all the time, only when it is dirty. I showed them the stains and filth and they still refused to change the bedding and asked if I wanted a refund. At this point, we checked out. The manager gave me a receipt of the refund but has not actually refunded my money. Bedding should always be changed in between guest and now that Covid is here, I would think it is required to change bedding in between guests. If they are not keeping the bedding clean I believe they are not cleaning the surfaces either. CDC Claims: A recent review of the survival of human coronaviruses on surfaces found large variability, ranging from 2 hours to 9 days (11). This hotel is a breeding ground for Covid. I will not even begin to tell you the amount of crawling insects that we saw in the hotel, the manager states that he can not get rid of them, but I believe hiring an exterminator would go a long way at this location. (VIEW PICS)

The property was easy to find and access. The front desk staff were very polite and courteous.

Beautiful and peaceful place on Carlyle lake. Front desk staff was helpful. Room was clean. Location is perfect.

i enjoyed the accessibility to the water and easy to find.

We could not find any soap or utensils