It was a modern clean hotel with a fantastic breakfast and a great location. Tons of restaurants within walking distance.

N/A

I liked the room size. I liked the location. Value for money was good, not high and not low, kind of correct pricing.

The Breakfast is not diversified, nor managed properly. Not diversified, i.e., one had to ask what is pork and what is not pork. There were a few days that if a person doesnt eat pork, he only has eggs. There were no Halal nor Kosher food presented. There would always be something that is not available for a couple or more day, e.g. classic creamer. Even the powder cremer was not available at all. They have eggs in ice! as if it is there from two days ago. There was a check (or attendant) that was regularly aggressive and obstructive to any request. E.g. I was standing asking her for a a couple of over easy eggs with cheese, her reply was kind of a deterring look "you will have to wait for at least 10 People before you" so I asked is that going to take long, and she said yes. I still told her I will wait, surprisingly it wasn't but 10 mins and was ready! as if she just didn't want to work. Another time, same lady, standing with my two little girls, asked her for three omelets for me and the girls. instead of giving us three plates, she puts the three omelets in one plate!!!! As if it is normal, again as if she is trying not to work, or make less people come by this method of rudeness. The same lady took the gingerbread houses inside so, i went right after her and there was another lady whom i asked if i can take on of the gingerbread houses to my kids to see, and she said they are there, but she will ask. Came the rude lady again, and bluntly lied telling me that they were thrown into the garbage already (contradicting what the other attendant just said). Enough said, a manager needs to keep an eye on those people. last but not least, Normally, as a gold member, I would be giving a choice of something from the store or 500 points on my stays. This was totally ignored by the crew.

it was clean and quit

staff at front desk at night when we check in has attitude. House keeping open our door without knocking around 955am and telling us oh i thought your guys check out. Check out time not until 12noon.

Clean, convenient and well equipped room. We liked the healthy breakfast and we cooked in the room.

The sofa bed was too soft. It gave us a backache. The other thing is about the billing. I booked the hotel stay with free cancellation on booking.com, but the hotel charged my credit card 3 weeks before I arrived.

We've stayed here before, it's a new property close to Redmond. Great facilities throughout. This time, the hotel refunded our stay because our flights were canceled due to hurricane, even though we had booked non-refundable fare. Thumbs up for great customer service!

Nothing to dislike.

The breakfast was great and the hotel was just very clean and lovely in general.

The room

The front desk staff