The area

The lady behind the counter Sharon. She had to be the worst hotel representative I’ve ever experienced in my entire life! She was abruptly rude from the beginning of our conversation. Sharon tried to accuse me of stealing a card to pay for my reservation. This was absurd to me because I gave her the information that she asked me for. She was very sarcastic and insanely inappropriate towards my girlfriend. Sharon also apparently does not know how to do basic math. When I asked how much was the total for the room, she first said it was $210. On the Booking app, where I made the reservation, the price was initially 159.99 including taxes. Not knowing this information, the card declined. However, after we was told this information, she told us the price was $220 all of a sudden. When asked why is it $220 now instead of $210, Sharon stated verbatim “the $210 rounded up to $220.” From my knowledge, a hotel prices does not “round up” to the nearest ten or hundreds. I don’t think anywhere does anything like that. After being told this, me and my girlfriend simply just left the hotel. Sharon should not be someone that represents the first face you see when you walk into the hotel. She is going to say she felt threatened and all of this about how I made her uncomfortable. She created the uncomfortableness on herself simply from showing unacceptable customer service. Nothing was said to her to feel threatened as well.

Very nice & great location

I did not like the over charges, and No one could tell me what the 75.00 charge was on my credit card. Second, I pre-paid yet, I was charge for a room I previously paid for.

staff location quiet

na

Our room was modern and comfortable. I love the kitchen in the room and I expressed to my partner that the next time we stay I would prepare a meal for him. The staff was excellent, resourceful, friendly and professional! I defiantly will be going back!

My partner did not care for the breakfast. He he said he did not care for what was offered on the menu.

The room space

They call the cops on us just got smoking outside I felt like the staff was picking

everything

They were out of bar soap and soap for the shower, though I understand why it was a misfortune.