Very clean and nice. The breakfast was very nice and had many options.

The shower could’ve been a little more clean.

That was clean

That they don’t pay attention on the customers

THEY WERE AMAZING!!!! ROOM WAS SO CLEAN AND SPACIOUS!! THE KITCHENETTE WAS PERFECT!!! THEY HELPED ME BE ABLE TO KEEP THE SAME ROOM WHEN I NEEDED TO ADD A DAY TO MY TRIP!!!

that we had to leave :(

Cleanliness Staff good human relation Comfortability

None

Indoor pool

Hardly any breakfast, string on fan wasn’t there, and the whirlpool didn’t work.

pool, cleanliness and breakfast

Location

This is my 3rd time staying at this hotel in different rooms and each time the rooms are not properly cleaned, bathroom always has hair in the tubs and sinks. They provide subpar breakfast in the morning, the toaster is broken but is still put out for guest to use. The kitchen had this disgusting smell. When I provided feedback to the concierge (Deborah) during check out, her response was " do you want us to provide you with some points". I told her I'm not interested in points I'm providing feedback that my stay was not enjoyable, so you can make the necessary improvements! Not for her to try and dismiss the issue by trying to through some points at me. Clean the hotel and get functional appliances!!

I love it

None

Everything was amazing including the other guests and the staff were marvelous kind very helpful an polite.

Very high priced but definitely was great comfortable stay for my family under the circumstances we we're going through the staff was very genuinely compassionate to my family.

Above and beyond service and very friendly staff. Room was available for early check in ( thank you ) and breakfast hit the spot.

I love the location, the staff is friendly, the rooms were nice and spacious. The beds are big and comfy. Everything was in working order. The water was nice and hot.

The dishes in the rooms could use for replenishment or replacement. There were more lids than pots, the paring knife was bent.

Good

Good