Super Lage, ruhig aber zentral. Schöner Garten, sehr nettes Personal, sauber, bequeme Betten..

Los jardines

Algunas personas de recepción , poco dispuestas a ayudar

Awful service, it’s supposed to be a hotel but it’s actually a hostel as you are expected to do most of the cleaning even though you are charged a cleaning fee. We had to wash most of the dishes because they had leftover food stuck to them, the beds were hard and small and the pillows were like little bricks, the fridge was warm and leaking water. No wonder it was the only “hotel” available. The only good thing about this “hotel” were the two cats and Jose Manuel. The girl with the glasses should consider doing something else, she is extremely rude and TERRIBLE at customer service. We had an issue and we were discussing it with Jose Manuel because she was escalating the whole thing with her snarky comments and know-it-all attitude and as soon as we crossed the door she insulted us, we went back and told her off because that is truly unacceptable and you can tell that she only cares about a certain type of people. I would much rather sleep on a wooden board floating in the middle of the Caldera river than coming back to this place!

Leuke studio met goed uitgeruste keuken

Aan de dure kant.

everything

Beautiful apartments and area. Lot of greenery

Beds and pillows were too hard, wifi stopped working the second day, no gas was available for kitchen and hot water stopped working.

Beautiful and peaceful.

Everything was wonderful.

it was clean and calm. with zen gardens and balance. beautiful feel and felt like a fire star resort. comfortable and unique. a true vacation feel and relaxing.with and excellent location