Unfortunately, the hotel is trying to make money in an incorrect way when you stay in a 2-bed room with a child. When you check in, the information on the booking says that the third person-child in the rooms (not the cheapest rooms in the hotel) is free. And then the hotel finds ways to charge for third person. I did not receive any response to a written message, where I tried to clarify this a few days before arrival. There are a number of other minor comments, cleaning is rare (once every 2-3 days), the elevator did not work for a couple of days, the light went out 2-3 times, the pool did not work almost the entire time of our visit, etc. But this was not as critical for us as the additional bill at check-out. Therefore, it is better to clarify everything with this hotel in advance so as not to get into unpleasant situations with additional payments.

Staff very supportive

The staff is super nice. Location is great near by the market. They give you card which u can use free stuff around the city

Nothing to mention

Friendly staff, lovely decor, great view, very nice breakfast

Nothing

exceptional place

nothing at all

it was so comfortable room with amazing views. The bathroom was very clean with shattaf. I liked the location and the warm welcoming and helpful host. Felt like home. Thanks Elizabeth.

The Hotel is located in the best place in town, getting out of the Hotel with your ski straight to the lift. Staff are great. Breakfast is very tasty and diverse. Rooms are big, room for 3 adults is fine. Great Spa with Sauna and pool. Ski room that warms your shoes and gloves over night. Close to restaurants, grocery and shopping.

The bathroom in the room was a bit small, but beside that, nothing!

Das Sporthotel Alpin is a WONDERFUL family-run hotel ideally located in the attraction-packed Zell-am-See, 3 minutes from the small bus terminal 8 minutes from the train station but not right in the noisy center. It is very clean and renovated with touches of tradition and the lake-view room with balcony was amazing. The owners are very welcoming. They gave me all the information I needed about activities and even gave me a short ride to the train station with my heavy suitcase. The breakfast had many options and they make eggs to order along with the fresh waffle maker. The saunas and small indoor pool are great to relax after a long hiking or skiing day and one of the cable cars is right next to the hotel! From May to September you also get the tourist card which is a huge bonus! I actually already want to go back to this hotel tomorrow!!!

The WiFi was sometimes a bit slow.