All fine / ok. staff lovely and very helpful. breakfast beside pool each morning a joy. Very quiet considering the chaos of the Medina. Other guests were lovely.

Walkway to the entrance horrible scary and dirty but you get used to it. No tv, no fridge or kettle. Two of us got sick because of the local water.

Friendly staff, relaxed atmosphere and charming authentic decor. We loved having breakfast by the tiled pool and the roof terrace had plenty of shady spaces as well as full sun. Fantastic location for getting around Marrakech on foot. Would definitely book to stay at Riad Alida again.

The room is rather big, and had everything needed

We had an issue to pay w/ card. Administrator tried 5 our different credit cards and failed (although we managed to pay using them in other places and there was enough cash there). We also tried to assist him, as it was hard for him to insert the right information in the payment terminal, and inserted CVV as long as it is not safe

Breakfast was OK. Riad was well positioned

I had booked and paid for 2 rooms - 1 for myself and 1 for a friend. On arrival, the staff tried to insist that 4 people needed to stay in the rooms I had booked for 2. I refused. Then they insisted that my friend moved from her room (booked 4 months before and paid for) to an inferior room for one night. They crammed 4 people into her room - 2 on put up beds. The 4 people had booked and paid for 2 rooms Another friend who had booked and paid for a specific room was told she had to stay somewhere else up the alleyway. She refused, and another room was found. At breakfast we met other people had been forced to stay up the alleyway as their booked and paid for room was not available. This was all on one day! The next day more friends arrived who had booked 2 rooms 9 months before, and were obliged to stay up the alleyway as no rooms were available. They were told they would have sole use of this but other people (possibly staff) were also there. The host, who is rarely there, seems to regularly doublebook the rooms, and then cram people in together or up the alleyway for at least one night. Presumably he makes more money by getting each room paid for twice. I think he hopes that people will be so grateful to eventually get their room, that they won't complain. Look back in reviews to see the same story over and over again.

Ok tho unimaginative Location ok

More choice, fresher bread, hot tea Poor Staff on arrival - hardly any English. Was not given room booked on ground floor. No apology for error. Worrying electrics - sparks on inserting plug! Heard about overbooking

Central location, close to the main sights. Nice roof terrace with lounger chairs and a selection of shady seating. Relaxed, quiet atmosphere with calming pool and planting. Friendly staff.

Tricky to find, located in an alley, no signage.

great position! quality/price good

The location was good, the staff were friendly

the existing heat pump does not heat the room in winter, the room was cool, there was no curtain in the shower room If the room is on the street side, the noise can be heard in the room