Friendly staff, clean comfortable bed, extensive continental breakfast.

This place would need to be entirely renovated

Room was old and should be renovated. Windows didn’t close Well, neither thé foot of thé bathroom.

What a surprise! We picked the hotel as a no-frills overnight stop before climbing the next day. We arrived late to be welcomed by some excellent staff and given a warm and comfortable room. The on -site restaurant is truly excellent - some of the finest food we have tasted on this trip. We were leaving early the next day and breakfast was delivered to our room.

We were surprised by the negative reviews on Booking.com - this hotel is really comfortable and the staff really look after you. The rooms and basic and utilitarian, but importantly clean and warm and the food was excellent. just what you need before/after a day hiking.

Great location being very close to the volcano. You have your own balcony, all the essentials, the room had its own rustic charm and was extremely clean. We were leaving at 5am, well before breakfast the next morning so we got a tray of goods including tea, coffee, croissants and juice etc which was a very nice gesture from the staff there, they were very friendly and helpful.

The bathroom is fully functional in its current state, extremely clean and has everything you'd need. Perhaps a little old so a refresh would work wonders! But this is a minor point.

The advantage of this accommodation is that it is a good starting point to visit Piton de la Fournaise. The staff is nice and they are able prepare a breakfast if you wanna to climb up the volcano before dawn.

There is no WIFI. The furniture is used and old. The hotel has all the best times behind it. But still is a good choose for one night stay before trek to the volcano.

Great location for the visit to the big volcano. Staff - brilliant! The receptionist, kitchen staff ... everybody. Polite, efficient, professional. Top marks all around.

The room could use a makeover. It's little things - perhaps a small table outside the bungalow; shower curtain; a placeholder for the shower head to keep it on the wall; you get the idea. Breakfast - great bread, but the rest was a bit .. underwhelming.

Our family was a little worried about this stop while hiking the GR-R2, due to some mediocre reviews, but our concerns were unfounded. The Hotel L'Ecrin has comfortable and clean rooms, a small bar, nice grounds with various activities, helpful staff, a very good breakfast buffet, and an excellent restaurant next door for dinner. We would definitely stay again.

nice staff and nice breakfast.

money versus standing but it was ok

Receptionist was extremely polite and helpful considering this unusual current situation (COVID 19). Room and bathroom were very clean and we really appreciated the hot water and heaters :)! We managed to have breakfast ready in our room the night before our hike to the volcano and to enjoy a nice diner at the nearest restaurant :)!

All was a great value for money :-)!

The location is very good if you want to be early at the volcano