The employees were super friendly and helpful. The location easy to find and very close to restaurants.

The breakfast could have more variation for the customers.

air conditioning wasn’t really cool

Breakfast was poor

Location was good for the newer part of the city which has some shops, restaurants, and the basilica very close by. Easy access parking is available underneath the hotel (for 10 euros) which is nice for keeping your car cool. Breakfast was fairly good with eggs and bacon available. Staff was very friendly, and stored our luggage while we explore the old city, and gave good tips for sites to see.

Weird fiberglass patch located on the bath tub, and the seal on the plug was bad so the bath tub wouldn't fill up. The bed was large and comfortable, but it was obvious that the hotel could use a bit of an update/overhaul. I wouldn't say it's worthy of a 4 star rating, or the extra price compared to other properties.

The room is well sized thus it made it easier for us with a toddler to move around. It has parking facilities by reservation connected to the hotel this it gives peace of mind. Housekeeping clean the room on a daily basis and they are excellent.

You can't just order room service whenever you feel like it unless you have pre-booked with reception a slot. Breakfast staff appeared to me a bit unprofessional and unmotivated to work except for one lady with very short hair who was very friendly and seemed to be always on the go to fill the gaps of others. Coffee facilities in the room are not free of charge.

The location is great close to shops, caffes and a short walk to the cathedral. The room was spacious and overlooking the beautiful valley.

There is only one lift, it's not small but it's quite a big hotel.

full service accommodations

Scrambled eggs were cold otherwise a good selection of breakfast

Good location. In walking distance to the old town of Ragusa.

Location

Shower

The hotel was in perfect location surrounded by good restaurants and 5 min walk from Ragusa Cathedral

Did not like Breakfast preferred more salty than sweet breakfast

Ease of check-in. Large rooms.

Location is perfect

Can't wait for the breakfast bar to reopen, understanding that is not under your control

Suite was clean and spacious

Needed a few more English channels on TV

The location

It’s shabby and not well kept. Would not stay there again. Def not a 4 star standard!

Got upgraded without any extra cost. Big room and bathroom. Very clean, excellent location, confortable bed, staff very friendly. We recommend it.