Расположение, персонал, чистота, интернет, комфортная температура.

Душ сломан, в номере мало удобств, нет утюга, ложки для ботинок. Средство для волос и тела супер низкого качества.

Практически все

Everything was perfect. Room was very good, bed and armchair were very comfortable. Television also had good amount of tv channels. Unlike most of hotels, I could watch channels in good image quality. Reception desk was absolutely perfect, they very helpful when i asked subjects such as registration or travel options to go back to airport. Restaurant was also perfect. Open buffet had wide variety of choice. When I booked the hotel, I also selected the option for dinner in addition to breakfast. Dinner had fixed menu, but the menu was very good and healthy enough. Restaurant staffs were also perfect in terms of service, thanks to the supervisor and his team! I give the highest grade.

Pretty much everything.

The weird opening hours of the money exchange counter.

loved the windows across the corners of the room with much light. stayed on the 5th floor and had amazing views. was able to keep the windows open at night and allowed the fresh breeze to enter my room.

not applicable

Calm oasis within the mayhem of central asia. Everything worked and the bathroom didn’t flood

Location and cleanliness

The amenities are outdated! Not upto Lotte quality! Cheap chinese tooth paste and brushes… only showercap is Lotte))

Location, style, space of the room

The bed was hard, old but well taken care of.