Friendly and courteous staff. And the breakfast!

At times wifi is feable and didn’t work. The TV channels are all in Hindi and no international channels. The airport ride was twice expensive.

Price and location

No one speaks the local language kannada

Rooms were clean and staff was nice.

Not much facilities.

The quality of the food, the staff, the level of cleanliness all met a very high standard and would definitely return, in fact I am booked to come back in March. Would highly recommend to any visitor, particularly close to shopping and some restaurants. I also appreciated the constant supply of water given I don't use the tap water.

I think just the quality of the extras like the robe. If you are going to provide things like a robe or slippers make sure they are of a high standard so they feel like a little extra. Also the exercise bike didnt work and so would recommend replacing it. Sometimes in a room if you see items are running out every time just provide enough to keep the person going as I was working in my room and so couldn't have housekeeping in every day and so had to actually go and purchase some basics

Good room service and restaurant rooms were very comfortable and well appointed

staff at reception were difficult at times

+ Friendly, welcoming and attentive staff throughout the hotel. + Nice and spacious room with a big window (many other hotel rooms in Indian cities where I previously stayed had no window at all, so that's a plus) + Many sites in Bangalore are within easy reach by foot (Cubbon Park) or rickshaw taxi (Bangalore Fort, KR Market, Bangalore Palace, Lalbagh Botanical Gardens, Tipu Sultan Palace). + Good internet connection. + Hotel is a bit off the big and busy Richmond Road, which mitigates traffic noise. + Good food in the restaurant.

- There was a problem with the shower on my first day, but it was readily repaired. - The light system in the room can be a bit confusing at first (if you are not yet familiar and accidentally use one particular switch that turns off all lights, no light can be switched on at all for some time and you find yourself in the dark).

Everything!

I keep coming back to the hotel. it is one of the best in Bangalore. Value for money is excellent. Their restaurant / room service is outstanding.

Internet connection is very slow. They say they are working to fix it.