The airconditioning

There was a party with very very loud music in the evening / night in the hotel restaurant. We were not warned by the staff so that night was just terrible. There were stains on the desk and floor and in the drawer of the desk there was rice everywhere and some plastic garbage. When i entered the bathroom there was pee in the toilet and the shower floor was full of hair. Breakfast was way too expensive for what u’ve got. Little croissants and pain au chocolate that were dry, as if they were laying there for 3 days. Very limited options to choose from. I complained to the staff about everything, especially about the party. I paid alot for a very bad experience and they were not willing to compromise. I will not come back here.

Very close to the town, good big room, breakfast nice

beds have very (!) soft mattresses. Breakfast was "self-service" style, obviously we were the only guests that day and staff was not present (Sunday...)

Great location, very helpful staff with secure parking.

Racing car beds caught us by surprise !

When we first arrived at the hotel the receptionist was especially attentive and helpful answering all of our questions and requirements. She even recommended and booked our evening dinner which was superb. she couldn’t have been any more helpful.

No dislikes whatsoever.

Great if you want to stay with your kids and be close to the city centre and the train station

Breakfast is quite simple you could want more diversity. Some rooms are better than others

Nice paintings on the wall.

We could not access the Wi-Fi network from our room.

It's right next to the Haguenau train station, so really easy to get to.

The room was smaller than what I had originally booked: only one bed instead of two. I travelled alone, so it was fine, but had asked a friend to join, who eventually declined. Would have been awkward then. They should notify me about such changes before I arrive. Especially since the reception desk closes at 7 p.m. already, so there was no one to talk to when I got there.