A equipe é simpática e muito atenciosa. Boa variedade no café da manhã e nas atividades do hotel. Boa iluminação no quarto também. Chuveiro ótimo.

Hotel diz que tem piscina mas não nos informaram que ela estaria em reforma! Tivemos o transtorno de ter que utilizar a piscina do Hotel ao lado. Cama dura, travesseiro muito ruim e pouca opção de cobertor. A cortina do quarto pesada e com cheiro estranho.

Café da manhã excelente. De fato é um café bem completo. Atendimento muito bom.

Cama e quarto razoáveis, mas bem confortáveis também.

Café da manhã TOP

Funcionários muito educados e acomodação sempre limpa.

O hotel está em obra e não fui informada na reserva. Piscina sem funcionamento e barulho da obra.

Whilst we couldn't use the hotel pool, the receptionist arranged for us to use the one next door. The play area was great for our 6 year old

The aircon in our room didn't work and it took a long time to sort it out. My husband was hanging around in the room for an hour waiting for it to be resolved. There was building work at the hotel so the pool area was out of bounds.

The hotel was super clean. Even with external work going on. There was no mess. I am not familiar with air conditioning but we managed to have a comfortable sleep. If only British hotels had a/c . It was a welcome rest after a long journey.

It was noisy waiting in the reception area. However, that is to be expected. As building work was going on.

- Clean room - Comfortable bed - Nice breakfast - Close to the airport

- Reception staff doesn’t speak English

Kid area Breakfast

bedside lamps would be a plus

dentro expectativas

nada

Breakfast was good but lacking veg options.

One of the receptionist gave us wrong information about checkout times. When we were checking out, the manager insisted she needed to charge us more. In the end, the manager decided to charge this extra rate to the receptionist who gave us wrong information. We completely disagreed with that decision and in the end we paid this extra charge ourselves just so this rich hotel wouldn't charge the minimum wage receptionist after his minor mistake.

quiet rooms

clean room, nice shower and good breakfast. Friendly staff

noisy A/C. too hard bed too soft and cheap pillow A/C does not get the room cold enough. That's Campo Grande, hot city no A/C on hallways