I loved the location right in the heart of the city with wonderful bars and restaurants

Parking was a little difficult

Muy bien lugar para conocer Rouen. Muy bien ubicado en el centro de la ciudad con buen estacionamiento público cercano. Hotel cómodo, limpio y bien atendido. Recomendable,

Nada en particular.

Ottima accoglienza, struttura Curata nei dettagli, molto pulita

… nulla

A beautiful hotel, with comfortable social areas, and a fantastic choice of breakfast.

Nil

Dalla A alla Z praticamente tutto! Un piccolo gioiello costruito in pieno centro storico ma con tutte le comodità. Personale gentilissimo e sempre disponibile ad aiutare con preziosi suggerimenti. Camere bellissime, sobrie nell’arredamento e silenziosissime. Non ultimo un preziosissimo garage di proprietà dove poter parcheggiare la vostra auto.

Praticamente nulla

-parcheggio comodo -letto comodissimo -posizione perfetta

-grandezza della camera

The location was very good and the underground parking a real bonus

No water in the rooms or tea and coffee facilities.

Convenient for town centre & a pleasant hotel

Air con was not very effective and bedding was too warm for Summer.

Loved this hotel, being themed around Gustav Flaubert made it a touch different and offered a classy insight into one of the more famous former residents of Rouen. The staff were really helpful, the room was lovely and comfy, the breakfast was great too. The only thing I wished could have been provided was decaff options for the tea and coffee. The location is brilliant, a stone's throw from the old market square and then on from there to all the sights. I have already recommended it to someone else.

No decaff. That's the only thing!

Fantastic location in the heart of the city so we could walk everywhere. Parking nearby. Staff were very helpful with booking a taxi for us and giving us extra information. Liked the option of a carafe of water in the room rather than plastic bottles.

The location is perfect for walking around the old part of the city with close proximity to restaurants and shops. The hotel is nicely designed and the staff were exceptional.

A small fridge in the room would have been great and perfect for storing water and pastries.

Location, friendly helpful staff comfortable bed and great breakfast

Location was perfect

One of the elevators needs repair as the button lights don’t work

Friendly Staff..Bed..Pillows.. Gift on Arrival...Real coffee available to purchase in foyer..

No fridge in roomi

excellent location, good clean room, good facilities

no fridge in room

location could not have been more central right on the old market , private court yard kept it quiet though

This hotel was exceptional. The location was perfect, right in the heart of Rouen and an easy walk to restaurants, shopping, the cathedral, and museums. It was very clean and modern.

Nothing - it was a great hotel and a good bargain. The staff was kind and professional and the rooms were very comfortable with nice amenities.

location bed quiet breakfasts atmosphere/ decor…really peaceful

High step down in and out of the shower. toilet roll holder kept falling off the wall!

The bathroom was very poor equiped. Parking possibilities only 300 m away, so we had to carry our luggage an unacceptable long distance. Booked a King size executive room and the only real advantage was a 2 meter longer room. One key did not work. Breakfast with 19 Euro far too expensive. We cannot recommend this place.

Great location, very helpful staff and very clean room.

The front desk staff was very helpful and kind. We were very happy with the room and the view over the city. It was a great start to our vacation!

Nothing!

Excellent help with locating premises and parking Matteu was most helpful

Surprise upgrade to a better room, lovely rooms with tea, coffee making and robes, great location

busy at breakfast with limited selection due to the amount of guests eating prior to us

Lovely hotel in the center of the old city. Very gracious staff and delicious buffet breakfast.

Perfect location.Nice breakfast.Helpful staff

Breakfast excellent. Food replenished as needed. Staff, both on reception and cleaning staff, were helpful.

Lack of soap in the bathroom