We had a great experience and enjoyed the stay very much. The location is great as it's quite close to the bus terminal and convenient store. It just took a short walk to some famous spots. The hotel also sold entrance tickets. The room we had is spacious, clean and comfortable with a nice mountain view. The onsen was great and hot enough. We had different breakfast set everyday and they were all delicious which gave us a good start.  The hosts were super helpful and friendly. They updated us the weather and introduced us to the famous spots. They are all best choices. We have missed nothing! We highly recommend this place and would definitely stay in this hotel when we visit Hakuba again. :)

The hotels staff was incredibly kind and so helpful getting us settled in. The room was incredibly traditional and welcoming and my girlfriend and I especially enjoyed the fresh tea every day. Our room had a beautiful Mountain View and was a short walk to happo one where I was able to snowboard even at the end of March. Because it was off season though, the property was very quiet and this allowed us to enjoy the onsen without other guests.

There was no shower in our room, but we knew that ahead of time and honestly the onsen was so comfortable this was not an issue for us. They also have private showers but we didn’t try them!

It was a beautiful and quiet stay with views of the Haluba mountains. The concierge staff (Yuya and Nicola) were incredibly accommodating and went above and beyond to make our trip to and from the accommodation easier. They were always so helpful! Breakfast was also beautiful with great ion portion sizes. We were always so full!

Nothing to fault.

Great location close to the Happo Bus Terminal and the nearby Lawson. Also a 20 minute walk into town where there are a few more food options and some good shopping locations. The staff were also incredibly friendly and the breakfast was great. Unlike other hotels around (we stayed in another popular hotel in Hakuba), this one felt incredibly spacious and calming. As a couple it was great staying here away from the young families and crowd. Onsen was also a big bonus but this one runs much hotter than the usual.

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The staff was really helpful, they came to collect the luggage when we were skiing and helped us book a restaurant for 10 (we had friends in Hakuba as well). The dinner and breakfast were excellent and even too copious! The futons and blankets were really comfortable, our best night in Hakuba! There is a ski room and a drying room for gloves and shoes.

We had to book 2 rooms via booking.com but the large triple one could have been enough for us 5. Not really the fault of the ryokan.

Great location, beautiful spacious elegant room, super friendly staff.

There was nothing we didn’t like.

Very friendly and helpful staff. Yuya was very kind and made our stay very personalised and enjoyable

Rooms were clean and spacious, the onsen was as amazing, Yuya had great English and helped us with everything. The breakfast was awesome, there was fish, bacon, poached egg, crepe, rice, miso soup, yoghurt and Japanese white bread toasted. Will definitely come back to stay if in Hakuba again.

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