WIFI never worked.

master suite with sea view is infested with insects

the lack of hygiene, rooms are unkempt, the lack of due diligence regarding maintenance of all rooms, delayed resolution.

Location and staff

No, I really like it

Good breakfast, nice room

Time of check in and check out

Our stay at the Meridiano Hotel was really great. At the check-in, we were greeted with an amazing strawberry milkshake. The staff is very friendly, the room was spacious and clean, the room service was pretty fast, the rooftop pool has incredible views, and the breakfast was varied and tasty! Plus, the location is absolutely perfect: right in front of the sea and it is pretty quiet. The hotel also has free coffee and water at the entrance, which is really convenient. If we are going to return to Maceio, we are definitely staying here again.

For a 5-star hotel, the only thing we expected more was having a bathrobe and slippers in the room, especially since our room was not the "standard" one. But overall, there was nothing we didn't like.

amazing roof-top pool, really cool. Also kids space was a nice touch and surprise 😎

only thing is the parking lot. bit small and entrance in the back of the hotel, round long way to get there. but ok

the staff were amazing, like always gracious!

Location is convenient. Nice view from the rooftop pool. Several good restaurants are at a walking distance. The beach is just across the road, although this is not necessarily the beach you want to be at.

Staff was plain rude and aggressive. Same staff members deliberately made me feel uncomfortable every single day of my stay. I have complained to Booking and they have kindly contacted the hotel but Meridiano refused to answer Booking's emails and phone calls. Consider this fact this before you book. - Twin beds (two single beds) were ridiculously small (narrow) despite the huge size of the room which could easily accommodate four double beds. - Staff never seems to clean the roof top swimming pool, as the water is just disgusting. I have found it particularly hypocrite taking so many Covid precautions at the breakfast room and then eveybody is coughing and spitting and cleaning their noses in the same tiny pool and nobody seems to care. - They have built in a gigantic closet in the room but did not leave any cloth hangers. - Housekeeping starts cleaning activities very early, and they make a LOT of noise, don’t expect to sleep until late. - There is no noise isolation in the building. Literally and constantly you will hear door-banging and furniture-dragging noises. - Breakfast is OK but too many guests and way too much noise. *** Resuming: this hotel is NOT a good choice if you are looking to relax. Actually you may happen leave more nervous and tense than when you arrived.

Great location, nice pools. Nice view and friendly staff.

Amazing location, GREAT breakfast, very nice staff!!!

Some of the outlets didn’t work.

Location, clean, staff, new renovated.

The rooftop pool was dirty. They charge you for water in your room fridge (for the price I paid it should have been included). The breakfast was boring.

The Location

Wifi is terrible the room smells bad

Amazing

We asked to change the room and they were amazing putting us in the really nice and bigger room for 4 people. We were really satisfied with service and with the very happy team. Definitely we are going to be back.