Great place and location

Nice resort with nice amenities however very expensive! I would consider staying somewhere else!

When we arrived, exhausted from 20 hours of traveling, the woman at the desk was not friendly or helpful. She assigned us to a third floor until that was much smaller than what was pictured and was blazing hot when we arrived. The keys she gave us did not work which meant going back to the desk and waiting again. Finally she said the battery on our unit door was dead and she came up to let us in. The following day they replaced the battery but when we came back from hiking, the keys did not work again. We walked back to the front desk which was far from our unit and they said our keys had been programmed that we are leaving that day, which was obviously wrong. We got that sorted out and headed back to the unit again. The pool chemicals were not proper and the water was so cloudy that you could not see more than 1 foot down. There were clumps of hair in the pool, bandaids stuck to the bottom…you get the idea. Only one hot tub had working jets, the other was broken. Overall the pool lounge area was clean, but they didn’t have a bin for used towels so they were just thrown on top of a shelf when you came into the pool area. The dishes and pots and pans were minimal but sufficient for our family of three. We only cooked one dinner and used the outdoor gas grill which was great, but using the stove heated up the unit horribly. There were no ice trays and there are no ice machines in the building. Overall, it served our needs but the key issue was very annoying. The building was at 1/3 occupancy and being placed in a third floor unit with no air conditioning seemed needless. There was at least a 10 degree difference from the first to the third floor. This rental was not the best price for the building, but I thought I would have a unit that was at least the same size! The couch sat 2 people and there was only one side chair. Also, the box fan provided was broken and only worked on low. The unit we had was not worth the price for sure! Also, before arrival, the host provided the wrong last name and at first said I would need to pay a fee to correct it! I looked at my emails and saw they had the correct name at first but then used my old last name. I pointed it out and they adjusted it for free.

Very close to the west Entrance of Yellowstone. Just the two of us, very spacious 2 bd/2ba sufficient kitchen to cook what we wanted. Good overall unit!

We had a nice stay. It’s within walking distance to everything.

Check-in was a bit bumpy, they were having issues with the check-in system and we had to wait for more than 30 minutes to check-in. The person who checked us in apparently didn't do so properly and our room was "given" to another person on the second day of our stay. Apparently, that person went to our room and opened the door with their key and saw that the room was occupied (we were not there but our stuff was) and went back to the front desk to notify them. We found this out when our keys no longer worked when we arrived back at our room on Day 2. The woman at the front desk fixed everything for us and the rest of the stay was uneventful.

Right in West Yellowstone... everything was In waking distance and the park entrance was like a 5 minute drive. Would totally stay there again.

We had a fantastic stay. The rooms were spacious, everything was spotless and the amenities were wonderful. Worldmark had pack n plays for the infants with us at no charge, which saved us from paying to check them on our flights. The kitchen was well-stocked with all necessary cooking supplies.