Overall this was a good stay. There were lots of both good and bad. Good playroom with pool table and air hockey. No wood stove. Fireplace on 1st floor. No wood. Nice kitchen. No fry pans for breakfast. Great heat and hot water. Limited exterior lights. Overall had a good time but place could use some maintenance

We loaded up the trucks with firewood because it was not included . No one ever told us that the fireplaces didn’t work. Very misleading!

Perfect sized home for our family of 4. Pool table, ping pong and air hockey were great for evenings at home.

At first everything seemed great but.... 1. Ran out of propane our second night around 4am and we had a 3 month old baby in the house. Started smelling gas. We called them and texted the mgmt company at least 20 times - waisted a day dealing with it. It took 15 hours to get it finally fixed at around 7pm. Mgmt tried to blame us for not being home The first propane guy said no one was home - not true. He never came to the door. I finally went skiing and left my daughter in law and her friend there all day waiting for them to come fix the problem. 2. Two BROKEN FIREPLACES: After the propane was turned off and cleared and we were waiting for someone all day to come fix the pilot light, I tried to use the fireplace. The house filled up with smoke even though the flue was open. It was not marked "Do Not Use" like the one in basement and there were burned logs in it so I assumed it was working. Looked outside and there was scaffling all around the fireplace - looked to be holding it up. It looks like it is falling off the house. 3. Bags of garbarge left outside by previous guests on the ground in the back yard. 4. Dog poop on deck 5. Kitchen drawers and oven gloves dirty. Cooking pans are warn out and gross. They need to be replaced. The draws need to be unstuffed - can't find anything 6. Hot water nob in upstairs shower is hard to turn off unless your a body builder. 7. Lighting could be better - many switches on the walls don't work in bedrooms. 8. Lock box on back door broken - just hanging open with the key in it. 9. Mice in the walls creeped me out. 10. Ripped couch down in Rec Room Too bad because it's a great place but it has a lot of problems that need to be fixed.

Oven stove were not working called immediately. Said they would take care of it as soon as possible. They never came or called back. Therefore, we had to eat out three times a day and discard all the food that we bought to cook. No Wi-Fi! That was a necessity for one of the tenants who works from home. No one came to repair that either. Although they were games they were not usable.no pool balls , missing hockey, pucks, and pieces to the board games therefore unusable. All the reason this house was chosen as a vacation weekend were not available I would like to be compensated

House was as pictured, great location and good size. Pool table, air hockey and ping pong added to our fun! Kitchen is a good size, fairly equipped with good sized refrigerator. Cleanliness of house was fair. Shower curtains had mold on bottoms and basement mini fridge was not clean. NO WI-FI and poor cell service. Overall, the house suited us really well, was located close to Willmington and Stratton and we had a great time.

I know this is a ski and snowboarding location. I know most people stay in the winter. We were staying because our kids were in a Enduro race at Killington mountain bike park. So we stayed at this location because went to 3 of the parks near by. Soooooo….. we walked to the door and empty cups and beer bottles were on the ground near the door. We get in and it’s smells. I guess because it’s locked up with no air. We go upstairs and it’s a hotbox. I start to put thoughts on and open windows. Then I see rat crap on the window sill and some on the floor. Behind the furniture was old chapsticks and dust bunnies. The screens were broken or missing. Stains on the rugs. A dead roach on the stairs, dead bug in the jet tub. Plus with all this heat there is NO AIR CONDITIONING!!! We got 2 fans. Sleeping in 90 deg was a nightmare. The reviews about the coffee pot not being operational was still broken. I was outside to the back on the home and a huge piece of siding exposing the inside of the fireplace and I’ll it insulation! Maybe that’s how rats get in? Sooo the sheets were clean. The bathrooms as well. The refrigerator was too. The garbage bin was fun outside too. I had numerous messages back and forth with customer service and the property manager. We shared all the photos they asked me for. They offered to have someone come by but they never showed and then I never heard again. The property manager told me I world get the cleaning fees refunded to me but I’m still waiting. I didn’t want to write a bad review but you guys left us hanging. A family on a vacation. Thank you. I’m sure you’ll write a response the same as you did on all the bad reviews. I have the photos and all the messages. I live near the Jersey shore. They have rentals. Some are run down as well. Hell but most are CLEAN.

House was very clean and comfortable for 7 occupants easy to get to even when five inches of snow fell. No real hills to worry about. Close to mount snow less the 10 minute drive Not enough silverware for the amount of occupants. No firewood missing some basic cooking items griddle mixing bowls etc overall a great place to stay

Proximity to the mountain was great, 5 minutes away. Home was super clean and tidy and had all of the essentials. Would definitely stay here again!

We had a great 4 night stay. Very close to Mount Snow and plenty to do for kids with pool table, air hockey and ping pong. 3 floors were perfect for kids. Hiking trail nearby. Enough parking for 3 cars.

Only thing I can really fault this home is that the two tv's did not work for regular tv as there is NO internet service.

I went up with some friends for a long weekend of skiing and we had a blast. The place was great, we'll definitely go back.

Nice house in very close proximity to skiing and other activities.

This house was perfect for our group. Plenty of space for us and the game room was a hit with the kids. Couple minor issues; The coffee maker was shot, dryer door wouldn’t stay closed while running and there’s no Internet despite having a router hooked up. We will definitely consider this house for our next visit.

Some friends and I rented this property to attend at Game Convention at Mount Snow. This property was quite an upgrade from the condos we were used to renting near Killington. We made great use of the billiard table, air hockey table and the kitchen saved us some money on a few meals. The living room was a cozy space for us to relax and talk after the convention and there were plenty of comfortable beds and bathrooms enough for 6-8 people. A few improvements we'd like to see for our next stay: the coffeepot was missing buttons. We had to turn it on using a wooden skewer - it worked fine otherwise. There was a Wi-Fi router, but no internet service - maybe there was a billing lapse? The oven is old and in need of a deep clean, but once the bit of smoke cleared, our meals were cooked to perfection. All-in-all, a really great spot for a group event near Mount Snow - we'll strongly consider returning next year.

Some friends and I rented this property to attend at Game Convention at Mount Snow. This property was quite an upgrade from the condos we were used to renting near Killington. We made great use of the billiard table, air hockey table and the kitchen saved us some money on a few meals.

The living room was a cozy space for us to relax and talk after the convention and there were plenty of comfortable beds and bathrooms enough for 6-8 people.

A few improvements we'd like to see for our next stay: the coffeepot was missing buttons. We had to turn it on using a wooden skewer - it worked fine otherwise. There was a Wi-Fi router, but no internet service - maybe there was a billing lapse? The oven is old and in need of a deep clean, but once the bit of smoke cleared, our meals were cooked to perfection.

All-in-all, a really great spot for a group event near Mount Snow - we'll strongly consider returning next year.

Right down the road to the my snow. Convenient spot.

During our stay, we reached out on three different occasions only to receive no response from the owners/management of the home. The only person I was able to speak to was upon our departure when someone working for the management company arrived at the house regarding a separate matter altogether. Beyond that, I'm still waiting for ANYONE to contact me regarding our experience. Upon arrival, we immediately noticed a strong, rotting smell and had to buy and spray Febreze throughout the entire home to cover it. After dinner, we opened the dishwasher to find it flooded, filled with food, dirty water, AND insects. The water leaked under the floorboards in the kitchen - you couldn't walk anywhere without having water slosh under your feet/get your socks wet. When looking for pots and pans to make breakfast the following morning after arrival, we found a dirty frying pan caked with old, cooked, rotting eggs and filled with water in the cabinet. This pan had a pot stuck to it. Given the state of the pan/pot and the smell, they were truly not salvageable and had to be thrown away. The pan explains the overwhelming scent we discovered the previous night. Many other kitchen items were dirty and caked with food. It’s no wonder others left reviews about roaches on the Vacasa app (the management company's private portal; we wish we had seen these reviews prior to our arrival but had booked through Vrbo). We saw a number of roaches in the kitchen even though the owner commented on the listing that the property had been sprayed for bugs. We looked for an extra set of sheets for the pullout couch only to find a dirty set in the laundry room, balled up and haphazardly thrown in a plastic bag. The air hockey table is broken despite the owner saying it would be replaced by the end of March in the comments on the listing on the separate Vacasa site. Several of the stools in the basement felt like they were about to fall apart and it’s unsafe to sit on them. This is no condition to leave a home where people are paying to be your guests. We were very excited to stay here, the listing photos portrayed a very clean and cozy home. We have been charged a cleaning fee (standard with rentals) which is disappointing considering it does not appear the location was cleaned at all prior to our arrival. There was a gross misrepresentation of the condition of the home online and the actual reality of what we walked into.

We had a great time! We experienced only a couple of problems. The first was with bugs around the house and in the oven. The other was the pullout couch in the basement had dirty sheets and crumbs in it. Other than those issues we enjoyed the space and location! Perfect for skiing at Mount Snow!

Booked for a special occasion, when we showed up the party had already began. Cock roaches everywhere, spilling out drawers and the refrigerator and nearly every other room. Dust hanging from the ceiling and insects living throughout the house. Our group is pretty easy to please but this place is just disgusting and we’re caught off guard. Strongly recommend looking somewhere else, I still have received no corrective action.

Cockroaches crawled across my face. We then discovered them all over the house. Had to leave. Still waiting on call backs from VRBO and vacasa. Property manager was unable to be located. Want a full refund, but have not heard anything. Prior reviews states similar experience, so they knew about this and still decided to rent this. Ruined our entire vacation.

This place was a great location and a good property and we enjoyed our stay. However it seems pretty clear that the owners are not very involved with this property. The cleaning people focused on the bathrooms and the kitchen and those were relatively clean, however they need to spend much more time on other things. Lots of dirt under the couches and furniture, the ceiling fan was absolutely filthy,And much of the storage areas in the whole unit or very messy with lots of clutter. The unit advertised two fireplaces however there was no firewood which I would have thought would have been included is there really is no place to obtain firewood nearby.A thorough cleaning and a little redecorating and this place would be a real gem.

This home was infested with cockroaches. It was too much. There were roach traps thru out the kitchen so obviously they knew there was a roach problem. Also the air hockey table had broken legs and it collapsed while we were playing. Sad that we had no where else to stay. The property manager was very good and came to the house and did the best he could to try and get rid of as many of the roaches as possible. This home should not be available for rent.

Very comfortable spot for our group of six to spend a long weekend on Mt. Snow. 5 minute drive from the mountain. There is no wifi but our Verizon coverage worked fine on 4G. Would definitely come back again.

I lost heat, and hot water for 2/3 reservation duration due to the home owner/management not checking the oil prior to renting. Vacasa/owner offered 20% refund, which I thought was a complete insult.

My family was unable to shower, and home was freezing in 27 degree weather. At a minimum I should’ve received a refund for the day I had the issue.

In addition to the above, lockbox was left open without a code, made me feel unsafe until I checked the entire home first.

Coffee machine didn’t work at all, and dishwasher was leaking. WIFI doesn’t work.

WILL NOT RENT AGAIN
WILL NOTIFY ALL OF MOUNT SNOW OF MY TERRIBLE EXPERIENCE, ASWELL AS AIRBNB. ZERO STARS.

The property had a foul smell in one of the rooms that resembled vomit. There was also an unidentifiable wet patch in said room. The house itself was very noisy and uncomfortable. We ended up leaving the night we arrived because we found it impossible to fall asleep. Vacasa was also very unhelpful in the lead up to our arrival. They ignored messages with questions about the property and when we called the customer service line to talk to someone, they had conflicting information about the property (e.g., they told us bed linens were not provided when the Vrbo listing said they were). They are clearly a hands off company and there’s no contact information for a local property manager in the event of any issues. We’ll be avoiding any of their properties in the future.

Had an amazing stay - was 45 mins from Zoars white water rafting on deerfield River. The house was beautiful and clean, we loved the game room and the view from the front porch especially. Noticed belatedly there was no WiFi, but we still had LTE so not an issue. Had a great time, would definitely recommend.

everthing.

We had a wonderful time in this beautiful home. We enjoyed the scenery, game room, and comfortable space. I would highly recommend for a few days as a family get away.

Clean and met all expectations.

Great spacious house, all the amenities you could ask for. Had a great time skiing and hanging out apres ski at the property. Great location minutes from the mountain.

So close to the mountain and full of fun for the family. A great house.