Had a great time Room was awesome but it was a little warm inside they did provide a couple of fans that helped a little but that would be my only complaint we enjoyed it

We spent three days in Trappers Crossing while skiing in late May. This was our first experience with Vacasa. Here are some pros and cons from our stay: Pros: - The condo was clean. - There were adequate pillows, sheets, and towels. - The condo had a beautiful patio on the back overlooking the forest. Cons: - The original keys for the condo didn’t work. We had to call Vacasa, who had to contact a maintenance person to call us back. We got stuck having to wait in front of the condo more than 30 minutes before learning there was a secondary lock box that had a master key that we ended up using. - We didn’t receive the welcome email prior to getting there, so we didn’t know the wifi information, nor did we know that there was a separate RFID card that was needed to access the hot tub. This information was not present anywhere inside the condo. When I called Vacasa, I was on hold for 40 minutes before I got to speak to someone. The woman I spoke with was incredibly kind, empathetic, and understanding, which helped minimize the frustration. She tried resending the welcome email twice, and neither time I received it. She said she had a workaround that allowed her to send it a different way the third time, which I finally received. The fact that there is a known workaround leads me to believe I was not the first person this has ever happened to. - The RFID card didn’t work for the hot tub, which required a third call to Vacasa. They contacted a maintenance person who called us back and brought 5 keys, none of which worked. He was also incredibly professional, kind, and empathetic. He mentioned that he escalated the issue to his manager, and that they were going to be able to get an updated RFID card until after we left. Outside of that one time, we were unable to use the hot tub during our stay. - The condo was really hot, and the temperature control didn’t seem to work. We didn’t want to call Vacasa a fourth time and get stuck on hold again, so we just opened the back patio door until the temperature was to our liking. Overall, our experience could have been much better. Vacasa should also consider placing a laminated page somewhere in each property that has basic information (such as the wifi info, parking pass, check out time, and any other important information) so they don’t have to rely on people receiving their welcome email (as well as reading it). Given all of the challenges we had, I am not sure if we would rent another unit managed by Vacasa. It probably wouldn’t have been as frustrating if it was easy to get through to someone without having to be placed on hold for so long.

Location is great ! A lot of near places to go around highly recommended

The location was great and so beautiful in the fall. The place was clean and had some nice perks.

Nice unit and gas stove even though I didn’t use. Don’t like electric so that was nice. Fan and blinds in bedroom need some work. Bathroom and jetted tub nice and little washer and dryer a bonus.

This was our first visit to the Keystone area. The condo is in a great location. It is tucked back in the woods but has easy access to Keystone Ski Resort, and Hwy 6. We skied at Breckenridge the first day of our weekend vacation, and then Keystone on day two. There are many ski resorts within a short distance. Loved the condo. Was well laid out, and cozy. We found it easy to come back after skiing and relax. Everything was in great working condition and clean. The only drawback was we found the bed mattress to be overly firm. We would definitely stay in this unit again.

The location and property were great, but for the price it need some upgrades. The mattress was subpar, pillows and blankets very old and the comforter was dirty. The kitchen was reasonably well-equipped, but lacked in certain areas, e.g. there were 4 forks, 3 of which were salad forks. The key to the hot tub didn't work, but we eventually got one that did. Be aware that although the condo sleeps 6 there is only one parking pass, and none other are available.

Took a quick weekend trip to the mountains with my young family and this place was perfect for the 4 of us (2 small kids). Easy to get in and out and the community was quiet, with some nice walking paths around. I appreciated being close to keystone village, without being right in the village.

Very nice view, very clean and comfortable.

Good view out back

The kitchen was stinky.

This little gem makes you feel far from your every day stress. The balcony looks out on the pine trees with the sounds of the snake river in the back ground. You feel like you are in a cabin deep in the woods.

The Snake River is right behind the place and the sound of the river is one of the best things about it. The view is wonderful. There were hummingbirds flying by during our early July visit and we took some hikes up farther on Montezuma - saw two big moose.

The house is clean and well equipped. The knives aren't very good, so consider bringing your own. The couch and pull out bed were adequately comfortable. The sound of the river is nice from there. Gas fireplace is easy to turn on and runs on a timer.

A great deal for the price, secluded at the top of the road. Would definitely stay again!

The location was wonderful, close proximity to Keystone ski bus, close to hot tub, beautiful view of woods. The unit has upgraded appliances however the kitchen could be better stocked, new silverware, some 9x13 casserole pans etc. The living room furniture is uncomfortable, the bed squeaks and the mattress is mediocre. The bedroom television only gets OWN Network.

Super convenient place to stay

Property was great. Location was great. Management company in Oregon was responsive. Satellite location in Keystone Colorado Property Management did not provide keys or access to additional facilities described in description of vacation rental. We could not get access to the pool and hot tub facilities during our stay.

Staff was so nice even when we had an issue with the tub. Clean and beautiful views. Everything you could need is in the condo. Definitely will be back

Condo was just what we needed. Only complaint, bed was very hard and uncomfortable.

Condo was spacious, views out the back were beautiful, fireplace made it warm and cozy, kitchen was well equipped, was only about a mile drive to river run village, check in was super easy. Only suggestion would be to stock condo with a deck of cards and some new, more up to date board games. Also, look into getting the glitchy TV fixed. All around awesome stay!

Lovely, comfortable apartment with plenty of space for our family of 4. The location was perfect as it was peaceful and the resort shuttle stopped right at the property. We would definitely stay here again if we returned to keystone.
Our only problem was with the key cards, which kept failing. Laura was incredibly helpful and went above and beyond to ensure we weren’t stuck out in the cold!

Everything was clean, and it was nice to have a kitchen. It was easy to get where we needed via the free shuttle, and the area was serene.

We had a great stay at this condo, equipped with all the essentials for a couple. Very quiet area with easy check in and check out. Convenerient to keystone ski area. Didn’t utilize the shuttle but saw them quite frequently. Would stay again.

We enjoyed the place, a few things were not clean (blankets, and hot pads had stains), the heat was way too high, we called about it but I get the feeling it always runs hot. Never got the right temp, the TV in the bedroom had no cable, and the hot tub key didn't work. It was our last day so never called about that...it's a nice place. I always think if at min. it is clean and everything is working well- that is all I'm asking for. We really enjoyed the convenience of being on the orange shuttle line.

Very cozy unit conveniently located near Keystone! Cleanest VRBO unit I’ve ever stayed in as well, which was an added bonus! Definitely recommend, and would for sure stay there again.

Loved this weekend getaway. This condo was perfect for my family of 3.. it has everything you need. Right next to the forest, loved the view and the sound from the river. Perfect place to relax and get away from daily routine. It was our first time going to keystone and we loved it. And the access to the jacuzzi and other hot tubs by river run was the cherry on top. Didn't have any contact with the manager during stay but on our way back home I noticed we didn't gave the keys back along with the parking pass, called and they were very understanding and gave me the option to mail the keys to them so I didn't have to go back. Thank you!

Loved this weekend getaway. This condo was perfect for my family of 3.. it has everything you need. Right next to the forest, loved the view and the sound from the river. Perfect place to relax and get away from daily routine. It was our first time going to keystone and we loved it. And the access to the jacuzzi and other hot tubs by river run was the cherry on top.

Didn't have my contact with the manager but on our way back home I noticed I we didn't gave the keys back along with the parking g pass, called and they were very understanding and gave me the option to mail the keys to them so I didn't have to go back. Thank you!

What a beautiful place. The complex and the condo were just perfect. Ground floor, no stairs very nice. Close to lots of restaurants and shopping. Comfortable furniture and a fully equipped kitchen. Scenic beauty off the balcony complete with outdoor grille. I would highly recommend this choice, you will not be disappointed.

Quiet and peaceful. We enjoyed our stay. The hot water heater had gone out and we didn't realize it until late in the day, I called the number listed and they came right out and worked late into the night till they got it fixed.

Accommodations were great. The only negative thing is the master bedrooms’ bed. It is older and not comfortable for two people.

Everything was great. Loved it.