Pool

I have a severe gluten allergy. There was very little available on property and no restaurants close, so I door dashed my meals. Also, the room price prevents me from staying more often. We actually stay more frequently at the Broadmoor for less per room.

We had room service for breakfast because we didn’t see any restaurants open for breakfast. Bed was comfortable and clean.

The light above our shower leaked water. The staff did send someone to check on it and he was very polite. Just not something that should happen when you pay over 400 dollars for a room.

Great amenities on site. Clean rooms. Comfy beds.

The cost of the stay. Having to pay $30/day for parking. The crowded pool.

The building is amazing, food from your restaurants was great, and the grounds, once finished, will be wonderful.

One dislike was the building layout never provided a good method of getting to the pool area without traveling through the main lobby.

The architecture is impressive and the pool is fun.

Our prepaid reservation was cancelled and we only found out the day before (6/17 for a 6/18 booking). Not even 24 hours notice! We were still allowed to use the pool but had no where to shower afterward before dinner since the spa closed at 6pm (which the front desk person did not warn me about as I was trying to troubleshoot where we would rinse off) and kids aren’t allowed in the spa, so my chlorine soaked son (and my husband and I) went straight to dinner inside the Gaylord without a shower, so that was not comfortable or convenient. Also, it seems that the reason we were bumped to the Westin was that the Gaylord overbooked for convention goers, who were mostly obnoxious.

Beautiful property. Melanie at check in was fantastic. Very attentive lifeguards.

Very pricey for not being in the mountains. Very large- takes long time to walk from place to place. Pool area could be bigger.

The aquatic center is wonderful and the rooms are well appointed and comfortable. Common areas are nice. Enjoyed the rear lawn and different yard games like cornhole. Lots of activities for kiddos.

Our shower didn’t work. It got stuck running and after over two hours it was deemed unrepairable. So, some concerns there about maintenance. The grand atrium/lobby was also closed for renovations.

The room was nice, bed was ok. The amenities were nice. Restaurants were plentiful.

There was more construction going on than we expected. Much of the building was unavailable. I don't think that overnight guests should have to pay for parking. The rooms are more expensive than they should be.