Ideal location and breakfast was lovely.

The shower screen fell off and hit my friend- scarcely an apology from staff, not offered another room so couldn’t shower in the morning . No bulbs in lamps, no duvet on a bed and 1 rubbish toilet roll for a room with 4 people,

Room was basic but Good comfortable beds. Clean. Couple of room issues reported and dealt with quickly and efficiently by staff. Good choice at breakfast and all very tasty. Nice wee bar with open fire. Close to the Marina where we were going for dinner. Was all as we expected and we were pleased all round.

I needed convenient and reasonably priced accommodation in Troon. The hotel provided this.

The hotel is old. This means it has character but it does not have the appearance/ambience of a Premier Inn (or similar).

It was lovely and clean and the staff were friendly and welcoming.

The breakfast bar could have had a bit more choice. Maybe some cereals.

It's ok, just some old rooms above a pub.

Pretty dated, felt old.

Close to a bar

Very dated needs a facelift

The Bar and the food. The location was within walking distance of our cruise check-in.

The room was described as de-luxe double room with sea view, It was shabby and very small for two persons. It had no storage and the bathroom door caught on the bed when opening.

Good breakfast Size of room

I had to fix the hot water supply and bedroom windows close with a thud too quickly cutting my wife’s thumb. We should have been informed in advance that kitchen closed at 8pm when in fact website said till 10pm.

Nothing except the location.

No hot water in bathroom, bed was shocking, door opened up onto the bed, not clean

Convenient location

Room very poorly maintained. Bed was on a sloping floor so constantly felt like I was about to roll out. Bathroom was dirty.

Location. Breakfast ok.

Hotel a little dated. Needs updating. Plumbing needs sorting. Everytime you flushed toilet it rattled and made noice which went right through the hotel. Beds a little small.

Staff were lovely very friendly and helpful sat in the quirky bar for a few drinks which was lovely had food was delicious hot and fresh as was breakfast in the morning. Bed was comfy and bedding clean.

Room needed a lick of paint walls were marked bedside cabinet in room had lots of large white watermarks on it dusty and cobwebs hanging from ceiling shower needs a good clean too no curtains on the window either people passing can see in

The location was excellent. The bedroom was spacious and had views over to Arran.

The breakfast was worst I have experienced in many years. There was no cereal, no fruit - fresh or tinned, no brown bread. The hot food was tasteless. It was very poor value for the a room costing £115 per night.

Ideal location, breakfast ok, room ok, bathroom good,

The breakfast and the cleaner was the only nice member of staff

Everything the walls were filthy the quilt had blood stains all over it the staff were very rude apart from the cleaner who was very nice she couldn't even wash the walls as it was mat paint and it would have came off the door had a big hole in it I wouldnt advise anyone to go to that hotel

Staff and food are top drawer

The rooms need a refresh very dated

View friendly staff

Not really clean won't take a shower mould around bath their was someone's buttock print on mirror not nice dirty kettle bed needs replaced room needs proper deep clean went for breakfast dried food on fork took one from another table pair of trousers and socks in wardrobe probably still their won't be back

We arrived at the check in time only to be told that there was no room. We had rang twice and emailed once before arrival but the calls weren't answered and email. They didn't seem sorry at all and just blamed booking.com I would not risk staying here as we then had to find somewhere else to stay meaning we missed part of the event that we came to Troon for.

The staff were excellent absolute stars. Very attentive and trying their best to help with everything could not be happier with them. Very accommodating and helpful.

The room was disappointing to say the least. There was dust which isn't good for children with asthma. Had to get the manager to open the windows, I think they were broken because it was just held open with a wooden stand.

Nothing!!!

Not as advertised. Small room with a window we could not close, winter in Scotland. Bathroom vas mouldy and filthy broken tiles, taps on the sink were alien to each other,, needed painting, decorating. Bed was tiny for 2 people., mattress was filthy, final straw so we went elsewhere. Paid 207 pounds for 2 nights and it being new year we paid double that at another hotel luckily they had toom. We are very disappointed with booking. Com. We are frequent users of your site, so perhaps a refund of some sort. We were in the Anchorage for less than 30 minutes and we suggest you remove them soon as possible. We are taking further action.

We had a late check in and was not a problem, our room was big. Our breakfast was good and Diane was superb.

Take the TV out of the right hand corner of the wall, and move the couch away from the radiator.

The staff are amazing. Kelly, Andrew and Diane to name a few always make sure we have a great stay. Food is fab with good size portions.

The quality of the rooms sadly let the Anchorage down.