The employee who welcomed us was very nice, and we managed communication in English and French. He even showed us the way to the market later and helped us to find what we were looking for. Breakfast was amazing and so were the rooms and the Riad. The location was perfect, in between the mainroad for parking and the start of the markets.

owner and staff are super nice people. The location is well located if you want to sleep in medina and reachable by car.

Nothings really - it is true that the building has some really nice spaces but due to the nasty service you cannot really appreciate it.

Too many things: The poor and unpolite service. No hot water for the whole length of our stay. Uncomfortable room with windows to closed spaces specifically to a construction site. The bed cover with cat urine which took a long discussion to get it changed. Things in the room fell apart (I.e. hooks in the walls, doors very noisy). The room was not ready when we arrived at 5pm and they didn’t do the room the next they. I travel a lot and this is the worst place I’ve ever stayed in.

The staff were lovely, especially Jaime. Our room was fantastic. Location was perfect

very beautiful and comfortable riad

there was no water on the evening.

The house and the room were beautiful (though without daylight). Perfect location

We selected the Riad Mama H&K because the description mentioned a roof terrace and restaurant. Unfortunately, the restaurant service had been discontinued since COVID and the roof terrace was not usable due to building activity. Except for the -noisy- family living in the house, we were the only occupants and we felt strangely abandoned. The family was primarily preoccupied with themselves and less so with their guests. The room was not cleaned during our stay. The breakfast was ok, but served without warmth nor joy. No coffee refills, packaged juice and the last morning even the butter ran out. The stay was ok but based on the description and reviews we expected more.

The best was the location, easy to reach and to find in general. The room provided was a bit tiny, but had a little hall where we kept our luggage. Riads get used to be cozy, so the reality was it, well decorated and beautiful, even it looks a bit old in some way. You have to love this style.

Were no help to take luggage, even the staff see you carrying heavy luggage or different bags, they will just pass through your side. Happened in the arrival and the leave. Regarding the cleaning, they need to improve and cover all the areas because many areas were a bit dirty of dust, like shelves in the toilet and in the windows. Also light should improve a bit in some areas, it looks a bit darker than others. Breakfast was poor: artificial orange juices, no fruit, no omelette or eggs... No Moroccan and known products as harsha, crepes, baghrir... They gave us msemen cut in 7 tiny pieces... and we were 5. No water, only from the sink. Danone or any other brand for yogurts, and chocolate bakery and bakery rolls... It's supposed the riad is almost a 9 in Booking... The comment from the director about it was that the person in charge was not there for some issue, but honestly to cut some fruit, prepare orange juice, you don't need special abilities. Other Moroccan products can be bought in any of the shops around, hand and homemade.

very helpful staff.

I liked the stuff, they were very kind. The place is quiet which gave me a good sleep

Can't really think of anything

Excellent room, breakfast and the house itself is beautiful and clean. Like a time journey 300 years in the past. Its a living museum, we were amased. Friendly staff, and rich breakfast. Thank you, we really enjoyed the 3 nights!

The best riad ever! Super recommended 👌

Very cute Riad that is very close to all the attractions. The rooms are beautiful and the staff is really friendly and helpful. We had a great stay here and would 100% come back to this place. I’d highly recommend it to everyone!

From the decoration and design of the building to the staff and bfast. Everything was perfect. highly recommend

nothing - everything was perfect from the place to the staff

Beatiful interior, comfortable room, good aircon, excellent breakfast.

Difficult to reach by car, shower erratic with sometimes a trickle of warm water, noisy kids.

very charming riad. the staff is very welcoming and friendly. amazing breakfast.

Nothing

We were in love with Riad Mama H&K, the Riad was extraordinary beautiful, super good location in the medina, clean and fully equipped to be comfortable (e.g. fresh towels). The breakfast was also very good!

decor is amazing! the staff was very helpful especially Mohamed. They all go above and beyond to make sure everyone is happy.

horrible parking and very little water in the shower.

A little difficult to find the place, but it was very authentic and nice, the breakfast was good and the staff was extremely helpful.

The bathroom floor got very wet after showering, the bed was a bit hard and my friends were woken up very early by a rooster.

Nice place, big room. Comfortable. Delicious breakfast

A bit noisy at night

Good breakfast, one staff doing everything trying to do his best but overall bad place, not clean

This place seems to have declined, perhaps because Meknes in general has basically been closed for years as well. The hotel was disorganized with our reservation (they seemed surprised to see us and asked twice how many nights we were staying despite confirmed reservations), the sheets were bloody, there was garbage in the bathroom from previous guests and the toilet was broken and noisy all night. Despite it being empty except for 1 guest they put us in the noisiest room, right beside the street (??) The one staff working Mohammed was nice but clearly overwhelmed with no help from the mysterious owner who I had to speak to only on the phone 3 times to resolve issues (he was at a birthday party??) They asked for payment strangely not at check in or check out but on the evening at 9pm of the first night as we returned from dinner. This was considered “normal”. We left early after one night instead of two. Everything felt quite unprofessional compared to all the other wonderful places we’ve stayed in Morocco. Sad as it looks like it used to be very good and a beautiful riad.

The design and detail of the Riad was world class for its kind. Worth staying in Meknes and day trip to Fez. The host and service people were excellent.

All was good.

Wonderful accommodation. Really like a fairy tale. Breakfast great, nice staff.

Beautiful traditional riad in old medina. Wonderful breakfast Fantastic staff Lovely views from terrace

Very hard bed and pillows for me (perfect for some people) Some of the furniture was broken in the room. there was some work going on up on the terrace so wasn’t as nice as it will be when they finish, looks like they are putting a pool in and pizza oven etc. it will be amazing when it’s done