La vista

Hay engaños en su anuncio, ya que promete habitaciones con tina, y es mentira, prometen desayunos y ni siquiera cuentan con restaurante.

The property was beautiful and located right on the lagoon. I enjoyed the over water deck as well as having use of their kayaks.

The bed linens were not comfortable at all.

Beautiful dock on the lagoon with shade and seating, close to town, and it was so peaceful. The rooms were clean and comfortable.

not much! the rooms are a bit outdated but the outside was beautiful which is where we spent most of our time.

It was easy to get to and close to town.

It was pricey. They didn’t even offer a cup of coffee.

lovely place with it’s grass and little beach right on the water’s edge. loved all the wonderful seating areas, especially hammocks touching the water! so great to have the palapa out the on the lake.

my lazy self did get used to the walk into town, but they should bring the whole town about 5-10 minutes closer to you guys, ya know.

The lagoon is nice, but not worth it.

We were booked for one night, but as our travel plans changed we were arriving in Bacalar one night earlier. I called the same morning asking to extend our booking. I saw on booking that they had avalible rooms for 67$ per night (our original booking was 75$). But as we already had a booking and also were arriving late at night after check in, we called just to be sure that it would be ok with late check in and to have the same room for two nights. I mentioned that I saw the rooms on booking, but we were told they could assist us over phone so we booked during the call. Arriving at the hotel they said we had to pay 2000 pesos/100usd for the room. I questioned it as booking was way cheaper for the same day (ofc we could have booked there directly but as mentioned we called to extend the already existing booking) and at least we expected the same rate as the one we had - when it was even cheaper online now - and the fact that they didnt mention anything about another rate over the phone. The answer was ”it’s a fixed rate for walk in Bookings, the reception prices are fixed”. First of all, this place is far on the edge of town so not really walk in. And second, being that we called earlier and were extending a current booking, the way of handling this from the hotel is super unprofessional not informing us about this ”fixed rate”. I argued but the man in the reception only spoke spanish and we wouldnt have a room for the night if we didnt pay. The next day when I questioned this again (using whatsapp as it was the same man in reception) I got the reply that they were sorry about ”lack of communication and misunderstanding” but they were absolutely not willing to solve the situation or get the price fixed. I messaged multiple times. It really bothers me because it was 100% an easy way for them to take advantage and make some extra cash.

it was right on the water with two hammocks a bit IN the water and so many choices to hang out. the cabana out on the water, cabana on the roof or hammocks, tables and chairs on the grass. staff were so friendly and ready to answer questions.

property great but a little shorter walk to food would be ok.

The small hotel is in a quiet area and right on the lagoon with a lovely dock. The rooms are large and comfortable. Although it’s a long walk to the center of town there it a fine restaurant about four blocks away. Taxis are inexpensive here as well. Also, I used one of the two kayaks one morning for a lovely tour of the little bay.

The rooms facing the lagoon are more expensive and the rooms need some minor maintenance. Some people may miss having food or drinks here- we didn’t care.