Rigtig skønt sted, dejligt centralt og en rigtig smuk lejlighed. Dog var det svært at kommunikere, da vi møder en franskmand, der ikke kan tale engelsk overhovedet. Da der var problemer med internettet, blev dette også et problem. Ydermere kunne der godt være en smule mere rent og præciseret, at der ikke er parkering tilknyttet boligen - der skal betales for parkering i nærheden. Men vi har været rigtig glade for stedet, lejligheden og byen!

Points + : Appartement idéalement situé, très bien entretenu, agréable, conforme à l'annonce, accueil chaleureux par M.Pilu. Points - : ménage non fini à notre arrivée, femme de ménage revenue mais nous avons découvert une bonde de douche repoussante, avertissement de la propriétaire sans réaction ni retour, clim très bruyante et lumineuse qui se met en route très régulièrement pour garder une température de 20°, dans toutes les pièces, nuits très désagréables pour cette raison, vraiment dommage. Beaucoup de frais supplémentaires au prix de location , ménage, draps, linge, caution en cash... Mais nous avons adoré la douceur de cet appartement, le grincement du parquet et la splendide lumière. Nous reviendrons si la clim est modifiée ou s'il est laissé aux clients la possibilité de l'éteindre ! Car cela a vraiment gâché les nuits de toute la famille . Dommage.

appartement agréable et bien décoré, mais trop cher, 150€ la nuit avec prestations médiocres: 1 seul rouleau entamé de papier hygiénique, pas de savon ou gel douche, cuisine avec une vieille éponge et pas de produit d'entretien, vieille machine à café à filtre, deux lampes avec ampoules cassées .

We enjoyed our stay in Rouen but thought it fair to set out the advantages and disadvantages of staying in this apartment. Pros: - It's a really good location, a short walk to the historic centre, and in a quiet neighbourhood, albeit busy road outside, (but double glazed so not noisy - There is A/C and as August temperatures in the upper 30s, we were glad of that - The kitchen was reasonably equipped, (see below) and the sitting room comfortably furnished - The building was originally quite a grand house and we enjoyed its character albeit now past its heyday - faded elegance says it all - There was easy parking outside (payable) - There is good wifi and despite previous comments we did not have any issues with internet provision. Cons: - the charges set out on the Homeaway site do not comprise the whole of the cost of the rental - cleaning fee and "linen" fee are additional. There is also a cash deposit to pay - there is also a potential charge for arriving outside the 5pm stated arrival time. We were arriving very late after docking at Dieppe at 10.30pm and we were asked to pay an additional fee to check in late – in spite of the advertised contact free check in. As a result of this we ended up staying somewhere else on the first night of our stay. - our experience with checking out was not good: on the day of departure we were due to leave at 9am but the housekeeper arrived early saying that she had to go to work, when we would have been entitled to stay until 12pm - the stated check out time. We felt this was rather rude and unhelpful - after making an inspection of the property before returning our deposit the housekeeper said that we needed to dry and put away the washing up. Given the absence of tea towel, washing up liquid and dishwasher this was quite difficult and rather annoying. The house description needs updating as it currently says that there is a dishwasher. - the overall welcome was diminished by there being no soap and less than half a roll of toilet paper.

Très beau logement. Très spacieux et bien décoré. La terrasse super

Lovely, clean, and spacious apartment located within walking distance of Old Town Rouen.

If you need fast and reliable internet, this apartment may not be a good fit. During our 28 day stay we had internet for less than 50% of our time there-very slow WiFi for 4 days, connection with an Ethernet cable (which we had to buy) for 5 days and finally had good WiFi for the last 5 days of our stay. Since we had to work, this was both inconvenient and expensive, as we had to use cell data. Past guests (at least 5) have mentioned the internet issues, which appear to be problems with the provider. In addition, we had to pay extra when we requested someone come to help; the owner informed us “This is not a hotel”. If you are visiting Rouen for short holiday, however, the apartment is a lovely 19th century Belle Époque residence with an attractive patio. The furniture is comfortable and the art on the walls is charming. The kitchen is fine; the refrigerator and the cook top are modern while the cookware and dishes are adequate. The apartment, as advertised, is about a 10 minute walk to historic center of Rouen.

Très bien, bel accueil de Magdalena et très bien situé!

Hallo! Die Wohnung ist leider schon ziemlich runter gekommen. Die Bilder entsprechen nicht der Realität. Es braucht dringend einige Reparaturen (Waschmaschine, Spülmaschine, Küche, Bad). Gegenstände stehen blöde rum... Dann so ein paar Kleinigkeiten : keine Kaffeefilter, nur eine Rolle Klopapier, keine Seife im Bad... Insgesamt enttäuschend.

Insbesoesondere die Einrichtung der Küche war wenig erfreulich. Die Möblierung war alt, aber das war schon vorher bekannt. Die Garten möbel waren total kaput. Der Empfang ar schwierig. Wir habe 3 Stunden vor der Tür gewartet.

Bel appartement bien situé je recommande

Great location, fairly clean, good communication. Clothes washer did not work as advertised. Host was very accommodating for flexible check-in and out.

Pas de pb un.peu surpris par la demande de caution en liquide mais propriétaire très à l écoute..pb vite résolu.

The property is unlike any other available for a similar price in central Rouen. I grew to love this city and will surely return. I hope Chantal would welcome me in her apartment again. It is very stylish, has a slight faded elegance about it (I mean this in a respectful way). It isn’t up to the minute modernised, but that is why it is charming. There were some elements that I imagine some people might be concerned about, but for me, I can overlook them. The entrance off of the street is very secure as there are several doors to get through - the locks were a bit tricky (watch out for catching your fingers on the main door) but once mastered, it was easy. The staircase to the 1st floor is elegant and shallow so it is easy to climb with heavy cases. Beautiful spacious and interconnecting rooms were charming. The kitchen, was a bit of a low point. I actually spoke to Chantal and she was very understanding. It needs updating and crockery to be replaced. Only one pan seemed to work on the induction hob and both dishwasher and washing machine are no longer supplied as operating which is a shame as washing up in the single sink wasn’t easy and seeing as the kitchen had access to the roof terrace, it would be where I would have loved to have prepared some of the wonderful produce available from the stunning market nearby. The bathroom was a bit old fashioned but it was clean and everything worked, so it didn’t bother me at all. The beds in the main room are two singles pushed together. I didn’t mind that at all but I can see that for some people this may be a problem. The bed linen supplied was of fair quality but the towels supplied were a bit thin and small and I also mentioned to Chantal that one tea towel per stay wasn’t enough (especially with no washing machine!). I still love the place and would definitely return. It reminded me of my home in London with similar architecture and it was very cosy. We went at the end of August when the temperature was perfect, so we had no need to cool or heat the place. There was plenty of good seating and sockets everywhere to charge our phones or use hairdryers. We were allowed to take our small dog who settled in very well. If you are looking for total perfection, this place may not be for you. Personally, I loved it. A word about parking- I downloaded the app written on the meter, and paid 4.8 Euros per day. It’s not easy to decipher the tariff, but that was what I paid. Underground parking nearby as well

Great apartment in the very center of the city! Quite large and comfortable! Me with two friends felt like in the palace! Very clean. Nice terrace. Everything you need is in the apartment. Very helpful host!

Location is great, close to city center and public transport. On busy road, but soundproofing windows work well. State of the apartment is literally as if grandmother, who lived there, had just left it. Some items broken: table, dishwasher (as announced on the web), oven (not announced) - some just simply old and outdated: door locks, electrical, plumbing and faucets. Mildew in the shower, and granny's pots & dishes & silverware "historical". Bedding is four narrow matrasses 70 cm each - couples beware ;-) Unfortunately only one set of keys - difficult if people in the apartment want to go individual ways (key is needed to secure apartment even when at home).

I was not too happy to be charged extra for the use of towels and sheets. The location and apt are nice, though it seems too business oriented and a bit cold as far as this kind of vacationing goes.

Characteristic of buildings of the age but kitchen updating not well built. There was no extra toilet paper, only one kitchen towel and no detergent for the washer. Had to buy all.

This apartment was lovely, very spacious & in a great location to visit Rouen. Wifi connection was good. One thing I will mention - we stayed here for 10 weeks and payed a cleaning fee of 25 euros a week. The apartment was kept clean but we never got a change of bed sheets & no spare sheets so we couldn't wash them ourselves & it rains a lot in Normandy hard to dry them in a day. We had 1 change of towels in that period. I feel this could be improved. Also it was summer & there were some quite warm days & although there was air conditioners in every room we were not given a remote to turn any on. Other than this all was really good & we were satisfied with our stay.

Our stay at this apartment was not nice at all and we had to stay for 3 weeks. It was spacious, nice decorated and the location was good, but that was about it. 1. The absence of English. We mostly received mails in French and when we arrived it was not possible to show us around in English what made it difficult, because our French was quite basic. 2. The bad Wi-Fi connection. We actually had to work but could not do so, because the Wi-Fi signal was very bad and if you were lucky you could get a signal just in front of the router. 3. It was super loud from upstairs and outside. There is a wooden floor in the house, so you could hear every step, running around and kids screaming upstairs. When we were there there were also construction works in the building next door until 1 AM (!!!) at night (several nights) and they just stopped because we complained several times. Oh and just to make it clear: they were all part of the family who rented out the flat, but the owners said they cannot help us with that issue. 4. The flat was sooo cold but the owners refused to turn on the heating system before Oct. 1 (after we left). So we had to make fire and sit with blankets all the time (not so much sun in the flat). The fire of course did not heat up the apartment because it was too big for that. In the end we left a day earlier because we could not take it anymore and the owners were not really helpful and not that polite either. We also tried to write a review before but the owners said we have never stayed at their place. Let's see if the review gets published this time!

We spent 11 days at this lovely flat in a perfect location in Rouen. There is a secret garden off the kitchen and bedroom, including a canopy where we enjoyed having a glass of wine, even during a light rain. However, for an eleven day stay we were each provided with ONE towel, though an additional "linen fee" was added to our rent. There is a washing machine, but no dryer, so waiting for a towel to air dry was not feasible. We had to purchase extra towels. And forget the Wifi! It was promised, but did not happen. We were given a password by the property manager, who speaks no English. It did not work. So we called the owner. She said the password could be found on the black box under the TV. No such thing. She told us we were The ONLY ONES who could not find it on the black box! Then later she sent the manager by to show us a THIRD password taped to the wall in the kitchen that was over 30 characters! It also did not work. Then we gave up. I felt that calling the owner again would be an exercise in futility and we had a full schedule. Additionally, we were provided one partial role of toilet tissue and one partial bar of soap with someone's pubic hair on it. By the time we were allowed access to the flat, we were too tired to think, having been up for over 35 hours. But the next morning, our first priority was to run out and find a store for bathroom tissue and soap. Just a tiny bit more consideration for the renter would go a long way here. Perhaps a fresh bar of soap? Maybe an extra roll of toilet tissue? For a stay as long as ours, maybe and extra towel per person? Still, I would recommend this flat. It is LOVELY with beautiful windows looking onto a tree-lined street. It's secret garden led to a whole new dimension of our enjoyment of the beautiful city of Rouen. The flat has gorgeous fireplaces and is tastefully, comfortably furnished. And it is very clean. It was so relaxing, charming, and peaceful to come back here after our tourist excursions. Just be sure to pack extra towels, toilet paper and your own soap. And go to the tourist office to use the Internet.

No elevator but the stairs have low risers and very easy to go up and down. One problem was that we could not decipher the WIFI system. Ms. Chantel did not meet us on arrival and the gentleman who did could not speak anything but French. I speak rudimentary French, so we got by. We did contact her one day during our stay and she answered our questions. The location was ideal, just across the street from the historical area, and we used the WIFI at different cafes. Overall, the apartment was easy to locate (we rented a car), but parking was a constant worry. You really do not need a car if you plan to stay only in Rouen. We took a cab one day, the driver spoke a little English, friendly, and went out of his way to assist us.

For one month it was our home way from home. Definitely our choice for our next trip to Rouen.

This is a really great apartment set a few minutes walk from the medieval centre of Rouen. It's spacious with a great mix of quality antique and modern furnishings. It even has a large terrace for al fresco dining for when you decide to stay in to dine instead of going out to one of the dozens of restaurants virtually on your doorstep. Rouen centre is incredibly picturesque with timbered buildings leaning together on cobbled streets. It's not normally on the UK tourist trail so we feel like we have uncovered a hidden treasure. Not only that, but once you get out of the industrial city outskirts you are in beautiful French country side with it's lovely villages and you are even within striking distance of Monet's garden at Giverny which was a riot of colour even in mid April. Thank you Chantal for providing such a lovely apartment and being so patient and speedy with your replies to my questions before our visit. We hope to return one day.

Actually we had a wonderful stay in this very nice apartment. The apartment is 5 min walk to the city centre, close to the Seine river also, easy to park outside. We recommand.

Dear Chantal The apartment had everything we needed, everything worked as it should and the location was excellent. We had no problems with either the television or Wi-Fi connection We would be happy to recommend you to others and hope to return soon

It's a splendid apartment. In delighting quiet and large tenace outside, very central, completely renewed and equipped with brand, new modern house old appliances

Lovely apartment, spacious with a delightful outside area where you can repose in solitude. Very central to all amenities and attractions and well equipped. We have the following gripes however: a. Directions could have been given to the apartment mentioning the Metro where a stop is nearby instead of making ones way walking from the railway station. Not a big deal but would be helpful. b. No instructions available on how to operate the TV, we eventually worked it out by trial and error but hardly ideal. c. Finally (and most important), the absence of Wi-Fi access was severely disappointing and very inconvenient despite the web site indicating that this service would be available in the apartment. We contacted the owner for pass word and other details and were given information that was useless. Fabienne, a very helpful and charming caretaker, had no idea about Wi-Fi access and seemed quite puzzled by our question. The consequence of this for us was that we were forced to used roaming internet charges on our I-phone which resulted in considerable expense. The message is do not claim to have a service which does not exist. Also Wi-Fi in today's world is essential.