Breakfast was good

The refrigerator was barely cold

Staff were friendly and helpful. Everyone slept well and was comfortable

Breakfast just ok

More lighting g in room more places to put clothes and non slip mat in shower

Housekeeping staff were very kind to our young children. Upon unintentionally startling the girls at the top of the stairwell, the staff brought snacks to our door. Very generous!

The entire stay was great. We left a terrible hotel and this place was wonderful! Staff was pleasant. Rooms were clean. Breakfast was good. Room was nicely decorated and comfortable. Pool and hot tubs were wonderful. Definitely recommend.

All was great

Excellence in service, very nice breakfast and staff was awesome accommodating large crowds during breakfast time they were very patient and friendly. Indoor and outdoor pool is very well maintained and my kids had lot of fun.

Bath rooms and amenities would be better.

Value for money - full scale breakfast and indoor pool/ spa is definitely a plus for the price we paid

Nothing as such..

clean , good breakfast , everything worked , updated hotel

elevators needed cleaning

Okay but not as good as Hampton Inns breakfast.

Breakfast.

The location of the hotel was good.. The bed was comfortable Staff was helpful

Did not like people slamming doors, did not like the connected room had their tv loud, did not like breakfast, gym, If you want to call it a gym with 3 pieces of old equipment. Air conditioner kept turning on anf off like it was purposely set that way.

very confortable y the people are nice.

we don’t like the breakfast.

it was clean people friendly! pool and hot tub were amazing !

the property was great, sound proof rooms would be great. my children and I were woken up by people in other room screaming and slamming doors

Breakfast ends way to early.

location

tv had limited channels and there was no Netflix option.

Staff was exceptionally helpful and friendly. Donna, the woman who was taking care of the breakfast on Friday and Sunday morning was so nice and gave me some places to take my daughter as some of the activities were closed due to the weather. Three of the front desk employees that I spoke with were very nice and always asked if there was anything I needed. The hotel was very close to Lake George village (4 min drive) and the Lake George Bowling Alley (2 min drive). The room was clean and had more than enough towels for our use, the beds were extremely comfortable, and the pool was an added bonus that my daughter loved going to everyday.