We have stayed here before and loved it. However, last time we stayed there were oil heaters in all but one room and we were warm enough. However this time the oil heater were gone and the bedding was nowhere near sufficient without. We were extremely cold and forced to sleep in thermals and big jumpers. We were also disappointed with the cleaning this time around. There were ants throughout the kitchen and in the kettle and a general lack of attention paid to the cleaning through the house. I shared this feedback with the accommodation manager after our stay and was told they have heard the feedback re the heat several times before and scolded us for not calling earlier, however after a big day of skiing, calling to complain and potentially have someone access the property and disrupt our stay to assess the issues wasn’t high on our to do list. Gorgeous views from the house but we probably won’t be back.

Wonderful location, but without the wood fire a very cold house, with no electric blankets on offer and very few necessities.

Great location with view to the lake, wooden architecture so you feel you are out of city in a bush/mountain style house, 2 separate levels with 2 kitchens and laundries, make it easier to manage 2 groups.

Had a great stay, clean quiet and private

The house is in a beautiful location and is stocked with everything you need for a lovely weekend away, including DVDs. Russian Ark was a must see.