location

no service in the apartment for one week no cleaning no towels exchange one towel per person for one week the reception man was very rude with us as he asked us to go out . shouting in very rude way

the weather the view

poor housekeeping bad customer service no towels no cleaning services

spacious suite, clean rooms, high quality furniture and friendly staff

the restaurant was closed for lunch and dinner.

Everything was amazing! Nestled right against the mountains and very comfortable and large rooms. Breakfast was plentiful and the sauna/heated pool were topnotch. Grateful for the kitchen starter kit and coffee/chocolate. Very clean!

Disappointing that the bar and restaurant were short staffed and closed.

beautiful large apartment friendly and flexible staff- allowing use of the pool and facilities after checking- out and early check in.

it was a shame the restaurant and bar were not open, they looked lovely.

Tolles Appartment, geniale Lage, alles top!

Awesome location, very spacious, luxurious and wonderful alp chic mountain decor. Great restaurant and pool area, friendly and relaxed staff

Room service would have been great

The facilities, the location and the SPA

Check in and check out, no frigo-bar in the rooms

great location easy to stay in really relaxed

couldn’t get a table in restaurant easily didn’t feel that helpful to find other places to go out staff were a bit reluctant to engage

everything was perfect

the way to the hotel from south was under the construction.

Everything. The view was breathing taking, the furniture was top luxury, the apartment design and the hotel design was both luxurious, while also in country side style. The room size was huge, the kitchen appliances were new. The pool and its view were otherworldly, the restaurant was high class. But, the best thing of all is the people. The hotel and restaurant staff went beyond the expectations, delivered everything we wished or needed, welcomed us warmly and attended to all our needs with warmth and joy. The hotel owner himself welcomed and greeted us personally and personally supervised our special breakfast needs, and the reception ladies helped us with all our needs. There was absolutely nothing negative in this hotel even if you tried to find anything. It's just perfect. I even thought of returning to it in the same trip!

Nothing

Super nice new place. Huge apartments, very relaxing views. Great and massiv breakfast delivered to the room. Pool area is beautiful and very clean Spa. Beautiful restaurant.

No complaints. I guess i missed an Austrian dish in the restaurant (we don't come to vaca from Belgium to eat bitterballen ;-))

We had a great stay at the Pure Resort. The staff was very friendly and the accommodation exceeded our expectations. Would definitely book there again! :)

Top location. One can ski in and out as it is next to the piste. Nice modern but cosy interior. Very fresh products and tasty food for breakfast. Very friendly young staff (many Dutch). Family friendly

Still very new with some maintenance needs. A bit expensive. The music from the restaurant and the terrace outside was a bit disturbing at night, but was switched off after repetitive complaints