Great location in the middle of Plovdiv, right next to the cultural sites and attractions

The rooms are really tiny - don't expect to have a lot of room I was there for 4 days, they only came to take out the thrash and change the towels 3 days in - didn't even clean up. Was swimming in thrash at that point. There's no regular maid service. My toilet paper and shampoo ran out on day two, with no restocking in sight. Luckily they just leave the supplies carts in the hall, so you can just grab what you want. No provided breakfast for that price, no minibar, no bathroom at reception

The location very good, easy to see all the important historical objectives. The parking spot very close to the location. Room and bathroom very clean.

We did not like that the breakfast is out of the hotel, and is expensive for what they give. The waitress did not speak english and she could not find the menu in english. The bathroom is very, very small. I could not see that in the pictures, i did not understand, if i knew i will not choose this hotel.

Топ локация. Стаята беше компактна и имаше всичко необходимо за няколко дневен престой. Трудно се преминаваше пред голямото двойно легло, но пък който е ходил в Париж, ще оцени размера и удобствата на стаята тук. Персоналът на рецепцията беше много дружелюбен и услужлив.

Добре би било да се почиства стаята и да се зарежда с кафе всеки ден. WiFi връзката може да е по добра (все пак сме в България).

The location was great, Wi-Fi is good,TV is good at least we found English channels, staff are okay

My room smelled like a toilet, the toilet is so small & door cannot close from outside, I kept smelling toilet in my bed, disgusting and filthy I asked reception for help, they ended up spraying the room instead of offering me another room Staff were not bad but not excellent customer service Toilet and bathroom are all together and when we take a shower water went to the toilet seat and was slippery, ended up so hard to use the toilet I do not recommend this hotel for a family, it will be a bad experience for them THE STAY HOTEL advert on booking.com mentions about free wifi and free coffee Any hotel I booked in the world has WiFi and coffee So THE STAY HOTEL is not offering something special

The room was big and modernly furnished, the same as the photos. There was an AC but also you could open the windows widely. The location is excellent because everything is close. The staff was friendly.

There were a lot of stuff that were disappointing. The description says that the room has a city view, which was one of the reasons I picked this hotel. But our room was facing some ugly interbuilding space. There was this constant noise from an AC fan outside. Some can consider it as white noise, but not me :) We picked the hotel also because it says that there is parking. No spots were left on the parking even tho we contacted the hotel in advance. There is a TV in the room but there are very few TV channels on it, and no BTV or NOVA channels which I found very weird. In the description, it says that there is breakfast included, but there is no restaurant?!! So the staff told us that we could go to the closest restaurant for breakfast and that's it. They claim that there is a room service but I haven't tried it, I assume there is no such thing anyway.

They dont clean the room until you check out. Shower drains poorly They do the bare minimum.

The location was good. Also the possibility to reserve a park space is perfect, especially at this price. The receptionists are polite and welcoming.

The rooms are definitely NOT soundproof. I asked explicitly on the phone before booking and was told that the rooms are soundproof as described. I was not able to sleep almost the whole night. First in the room next to us the gusts were talking the whole night and we heard clearly the whole conversation, even the people were talking with very normal volumes. Our room was on the opposite of the stairs and there was a man sitting on the stairs and talking long time on his phone directly in front of our door. A lot of noice from every side. The most funny thing is that the most popular Bulgarian TV channels are restricted. So you can not watch news or your favorite series. The bathroom was not clean and the soap empty after the first of us took shower.

Good hotel with perfect location in city center, the bed was very comfortable. The male receptionist was very nice and always had an smile to help you with any problem you could have with your stay.

The small bathroom has a shower which has no separation with the toilet, so when you shower water goes everywhere around the bathroom making it unusable until the water drains. Very stupid design One of the receptionists was rude and not helpful at all, making the check in and checkout experience very uncomfortable