Great location, cleanliness, nice balcony The host was helpful even with extremely limited English

The Booking.com description didn't match the apartment as we were expecting a 1 bedroom apartment with dishwasher, kettle etc, but were provided with a studio apartment with less than the facilities advertised. As a studio apartment it was fine but not what we were expecting from the description. We stayed at the Paslais Josephine a number of times before and were always happy with their rooms but it was not made clear on the Booking.com site that the apartment we booked was a privately owned one within the hotel complex. We believe that the issue is with Booking.com not the owner of the studio.

Good location, parking included without extra charge. Room equipped with appliances.

First of all, I had to contact booking customer service twice as the person in charge would not reply. We were travelling to Monaco and didn't even know how to get the keys, do the check in etc. For the checkout, we had to send a message again to ask only to be informed almost the very last minute. For the invoice, we had to send multiple messages including one that we had contacted booking customer service because we were not given one, even days after our departure. During the booking it says check in time 3-6 pm and although we asked for check in 5-6 we were told that they were not able to be there and we had to drive another 15 min to get the keys from another address. Finally, that worked for us because the traffic got us late in arriving. Then, we were looking for the apartment and the welcome sign they told us but finally, the entrance for the apartment is the Adagio hotel. Why did they not tell us that, even when we spoke on the phone with them, we still don't understand. Plus, they did not write the code to enter during the night either, but the hotel's reception was kind enough to give it to us, mentioning that this happens a lot and it's disturbing for them and for us. When we arrived we had to take photos of the whole apartment as they ask for a security deposit but the condition of the lodge is not ok. Dirty windows, broken tiles, rust in the bathroom, scratched surfaces and walls. This image made us feel insecure about our deposit. Unfortunately, our stay at this apartment was not easy going and smooth.

Great location with many shops on ground floor. On top of parking garage. A few minutes walk from the casino plaza.

the location. A wonderful market next door and within walking distance of downtown Monaco.

Very complicated to find and park. The pool on the roof is tiny and busy. No view from the balcony. The owner was attentive however.

Fantastic position

Not so clean