location

The billing messed up as I was double charged for my stay.

location by the slopes

no dinner, no bar, interactions were unengaged despite low occupancy

Free breakfast and the pool

The pool opening at 10am My kids were up at 6am and had to wait until 10 before we could go to the pool

Good location. Close to the golf course.

Would have like the restaurant open for dinner, yet appreciate the challenges faced. Parking tight.

We paid extra for a very inadequate breakfast. Hours were very limited.

Room was very small. We paid for a suite but got only a small room with refrigerator and stove in the same small area.

Breakfast was excellent but a little expensive, Location was excellent. Nice scenery. Heated pool and Jacuzzi were great!

Hallways could have been lighter and more modern.

-Accomodations were old. -View was of a dumpster. -Only one place too eat dinner which wasn't very good and expensive. -Very under staffed. Would not clean another room to accommodate us and place was deserted. -Building definitely aging -Very isolated for a resort. -Desk manager took a stance that "we can't do anything for you".

Very comfortable and clean

Beds have something attached with the frame which I never saw anywhere. My toddler got injured twice. Other than this everything was great.

Location and breakfast staff. Pool size, hottub.

Lack of food/drink available, not a resort when you have to go into town to get something to drink or eat. Feels like maintenance/upkeep of property has fallen off.

The location was beautiful. It sits at the very top of the mountain, so the views are amazing, and there is lots of wildlife to gander at. But (and this hotel is full of buts), skiers can’t easily access the mountain from here. (We visited in summer, so can’t attest personally… but can easily extrapolate).

The amenities shown/advertised/hard-sold via email and text and on booking.com are all virtually nonexistent. Restaurant? Closed for private function. Cafe? Open limited hours. Those vouchers they handed you at check in, with no explanation? Just for show (don’t try and use them for breakfast or anything). They have invested heavily in email services and/or a social media marketing department, when they’d be better served spending cash repairing the tattered carpeting or driving the popped nails on the decking. Advice: stop on the way in-in town- for food…. It is a long way back down the mountain when you realize there’s nothing in house, after your travels.

The mattress was uncomfortable so we did not sleep well.

Alex - front desk. Issues discussed with manager at the time. Also they have a terrific deck overlooking the slopes. Sun sets around 6:30 -7 pm. They stop serving drinks/food at 4 pm. Too bad!