Personal war sehr freundlich und hilfsbereit. Frühstück war ok mit guter Auswahl. Location 5 Min Fußweg ins Zentrum von Den Burg. Parken kostenlos.

Zimmer alt, unkomfortabel, dreckiger alter Teppichboden. Sanitärsilikon überall verschimmelt, Toilette voll von Urinstein. Bett zu weich. Keine angemessen Sitzgelegenheiten im Zimmer.

Dat het overal dichtbij was

De kamers en het luidruchtige je kon daadwerkelijk alles horen en de kamers waren echt wel achterstallig

BREAKFAST GARDEN BIKES HOTEL STAFF

ALL GOOD :)

Quite old and not well maintained. Sure not value for the money

the location is amazing, the hotel is clean with a good breakfast and nice staff

it’s quite expensive for what is offered - small bedroom with shared toilet

I had booked 4 rooms for my colleagues. When the booking was done I was called by a very nice lady from the hotel that there was something wrong with the booking because some of the rooms were not available. She then said that we could still get some other rooms for 2 of my colleagues. My colleagues arrived around 10pm and my colleagues were told that normally you could only check in up to 9pm. But the nice lady stayed behind so they could still get the rooms. Then they were told that breakfast won't be before 8am on a weekday. Also they couldn't get any drink anymore as that was also closed at 9pm. If you are on a holiday I think the breakfast time is not a problem but we were there for work so this was far from ideal. When my colleagues arrived in the rooms they noticed that they were not very well maintained / old. The two colleagues who were put in other rooms were put in a single person room without a private toilet / bathroom. This was shared between a few rooms. We were not advised about this. Also when you went to the toilet there was no way to wash your hands, you could only do this in your room where there was a sink. Both single rooms were in a bad state. One room had mold in it and the other room was very humid and therefor also really stank. Both of my colleagues had problems in the morning with their breathing because of some allergic reaction. We as a company then decided to book them in another hotel and leave directly. Especially as this hotel is part of the Fletcher chain we would have expected to get a descent hotel. We moved all our colleagues to Land's end in Den Helder just next to the ferry to Texel which was perfect.

Great breakfast !!

Checkinn was perfect. We came in a little to late but the ladyperson was really nice to let us checkin.

This Fletcher hotel is in a good location only the roomtemps are to hot( could not cool it except open a window on grondfloor which I didn’t feel safe)

Breakfast, plugs in sink that worked. Kettle. Radiators.good sink

Lack of help re laundry facilities/access. Mould in shower. Small hole in ceiling of shower over bath. Peeling paint on bathroom tiles.

The staff was really nice to us.

To share bathrooms.

absolutely nothing

We don’t like anything

Nice and quiet

Was not in perfect condition, but was fine

Staff was good and helping

The room did not had toilet

Amazing breakfast!!

The staff was so nice! They let me feel so welcome and I also had a few chats with them. The beakfast is really delicious!

Breakfast

Shower was horrible, bedroom was cramped.

Good location, average breakfast, nice staff, clean room

The sliding door of the bathroom was very old-fashioned, was too heavy to move it and not even able to fully close it.

The staff was very friendly. The man at the reception really helpful, friendly, professional. The coffee was very good They have a safe place for our bikes We had a beer on the terrasse, excellent service

The hotel is really old, we pay too much for the quality... No soap in the shower, the room needs a real refresh!