de sympatieke nacht receptionist

de tv werkte niet (niet over geklaagd want we hebben Netflix). Geen warm water aan de wastafel. Bij het tanden poetsen bleek de wastafel niet helemaal schoon. De volgende dag werd de kamer niet schoongemaakt (bordje verkeerd gelezen?). Nachtportier bij klacht heel aardig maar hij kon natuurlijk niets doen. De lift was kapot. Die was de volgende ochtend nog stuk dus van de derde verdieping met koffer via de trap naar beneden. Bij uitchecken alleen "o, sorry" van dienstdoende receptioniste toen ik mijn klachten vermeldde

Good location, friendly staff, good breakfast

Room was very small, bed was small as well and tv in a strange place. There are better rooms but this one was below my expectations

Lage, Preis, Sauberkeit

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location and room was clean

room was hot and it was no ventilation

Located in the city centre

Too hot in the room

Easy accessible, Amazing staff, Clean rooms, Very good overal

its not a dislike, but i had to get used to the toilet door, it was unusual but other then that very nice

Location

Having given them all the information they asked for, they still managed to put us in the wrong rooms, which meant I paid 150 euros more. For 2 out of the 3 days I stayed I had a cold shower.

Room great, Breakfast great!

No parking at hotel, but park garage nearby for acceptable price.

The room size was great. The staff was welcoming and nice. We did not have the breakfast, but the location was great, and there were many restaurants within the few blocks around the hotel.

There was a refrigerator in the room for us, but it was small, dirty inside, and had no shelving. So wehad to stack all our cold food products. There was also a loud party/music late into the night keeping us from being able to sleep.

Location. Ideal for a short stay. Friendly staff.

Room location Could have been cleaner

Nicely set in centre of Heerlen. Close to shops and public travel.

Price for breakfast was too high

Perfect location, really helpful and friendly staff

Good breakfast

poor bathroom, noisy room

The hotel was in the middle of the shopping district with a variety of food places. The breakfast in the hotel was good.

Parking near the hotel is a get in where you fit in type of scenario. But they do have a parking garage on the next street over.