Perfect location just off the Market Square and a few minutes walk to the Menin Gate. Our rooms were clean, quiet and perfect for our needs.

No problems at all

Breakfast not as good as last year

Excellent location, clean and friendly staff

I would like to suggest to the management to have some daily newspapers at the disposal of the guests if possible, what can signify an extra valuable and appreciated service.

Our 12yr old Grandson was in a wheelchair and the hotel very kindly contacted me twice via booking.com to establish exactly which type of room would be best for us. Not knowing the hotel, it was difficult to be specific so there was an element of miscommunication (I had asked to be near a lift). As a result, when we arrived, we were put in the original Family Room I had booked and we realised that all these room types were a considerable distance from the lift. We asked for a stool for the shower, which was very promptly delivered. We then asked if there was a chance of having a room nearer to the lift. This was organised for us within minutes by 2 extremely helpful and friendly ladies at reception and the room was perfect for our special needs. I could not praise these two ladies highly enough. Throughout our 2-day visit each member of staff at reception made us feel so welcome and showed genuine interest in us enjoying a lovely visit. The hotel location is absolutely perfect for a visit to Ypres, being only a short distance from the main square. It is also next to what must be the cheapest car park in Ypres at Euro 2 per day - although waiting for a space can need patience! We had questioned whether we wanted to pay Euro 25 each for breakfast but, having experienced the prices in the restaurants in the market square for even basic dishes, we decided it was probably the best option and are so glad we did. Each morning there was a more-than-adequate - and very good - buffet offering many choices. Being a child, our grandson was free so that was a real bonus. The staff came round 15 minutes before the buffet closed to make sure you had time to get anything else you wanted and emphasised that you were welcome to then continue to eat at your leisure.

In view of all I have written above, we were obviously extremely pleased with our stay. The price was very reasonable for a tourist area at this time of year and it more than met our needs. If I wanted to find anything that could have been better, it would only be that we did report that the safe and the shower gel dispenser weren't working but it was a bank holiday and those two things were sooo minor! We were only there for two days and the room was not serviced but, again, a very minor issue - we only had to spread up our beds and the lovely staff at reception gladly gave us the coffee/tea/milk supplies we needed. I often despair at reviews where people only want to pay for 3* and yet expect 5* service. This hotel is just right for a tourist visit.

Central, clean and comfortable.

The property is in a good central location and ideal for the Menin Gate.

Nothing of note and had no real problems at the property.

Nice and quiet location

Parking in Ieper is easy to do, but the problem is you need to document yourself really good before that. The hotel itself does not have a parking - they usually recommend a third party parking very close. If you don't want that, you can pay on the streets nearby, but specific rules apply depending on zone. A map that shows all parking zones is available at https://www.toerismeieper.be/parking_2019-2

Fantastic location and staff were great, rooms spacious and comfy

Nothing

Great location, room was good for family of three (had an adjoining twin room). Staff were friendly and helpful.

Breakfast was overpriced, much cheaper to eat out.

One of the best selections for breakfast we have had in Europe

The location is a couple minutes walk from the main square and round the corner from the Menin Gate.

House keeping was minimal, but items where provided when requested.

Breakfast was good but booking.com made it seem that it was included when it was not and it was $25 per head.

Breakfast was good but booking.com made it seem that it was included when it was not and it was $25 per head.

Great location. Lovely relaxing lobby. Great breakfast.

Location

Parking

Good central location

Breakfast too expensive to take

Location is great, close to the city square and all attractions, breakfast was adequate and with variety, room was ok but cleaning can be improved upon

Some bit more attention during cleaning would be great. Bread cramps were not cleaned off the room table bringing to question how much was done besides spreading the beds

Very close to the Centre but in a quiet location, this Novotel was perfectly situated to explore Ieper & it’s surrounding countryside. There’s a car park underneath which was also very convenient. Nice breakfast and very friendly helpful staff. The rooms were ok, what you’d expect. Very true to the pictures.

The bed & pillows were not very comfortable, but that’s probably a personal thing.

Good location great staff

Location breakfast , comfort

Nothing

Location, rooms very comfortable and nicely fitted out.

Breakfast very expensive , added to parking in underground park adds 50% to room cost.

Staff very friendly and helpful

Perfect location for the battlefields and cemeteries and Menin Gate. Close to restaurants and the Flanders Fields museum. Parking 20 metres away for just 2euros a day. Rooms are modern and very clean. Bar is reasonable.

Breakfast was 25 euros so we ate in the town.

room lovely breakfast very good

only down side is parking that would be what would stop me from coming again

Super breakfast

Plug in sink in bathroom did not work

The breackfast 25euro/pp was too expensive.