Great location to enjoy nature whilst still being close to the city. Clean and comfortable place. Super breakfast.

House staff cabinets next to room slightly too noisy early morning.

It was lovely staying within the forest covered in snow. We enjoyed the Ounasvaara winter trails and there was a direct acces to ski lift to ski resort from the hotel. Breakfast was amazing! You can sign up to receive aurora alerts and their rooftop was a great spot to see the northern lights dance above Rovaneimi city.

everything is great. love it and would recommend it. staff are great and very helpful. the breakfast are great and the vibe of this hotel is excellent.

nothing bad.

Lovely views from the rooms and the restaurants Outstanding food Very comfortable beds Great sauna Lovely staff

Rooms are a bit pricey for a 3 star hotel

Location Room Atmosphere

The hotel area is very nice with beautiful scenery for walking. the Santasport center is just down the road, which is convenient for activities like renting fat bikes. The staff were all nice and helpful. Room was large and spacious.

Over priced for what you get offered. If you want somewhere quiet to hangout, this is not the place to go as lots of large tour groups/safaris come up to the hotel and pack into the lobby area using all the space. (as well as going up to the hotel Aurora terrace) The only restaurant in the hotel takes so many external reservations, and is so busy that they do not have space for hotel guests who have not booked several weeks in advance. If your lucky they let you in late. The restaurant then only offers a very disappointing buffet option or a 3 and 5 course meal option - leaving you with limited choices. Both is a massive letdown for any hotel guest who’s only other options is to sit in the lobby bar with all the tour groups and eat the small selection of snack foods they offer or drive into the town.

Luxury room and hotel décor. Spacious clean room with strong wifi. Very nice sauna. Confortable bedding. Upgraded to Lapland suite for 1-night stay to compensate for overbooking.

Hotel overbooking in peak season and forcing us to relocate for 3 out of 4-night stay one week before arrival. No negotation to keep full stay despite booking 3 months in advance and paying €800 upfront (for pay at property booking). From what we could experience, no bus stop nearby. Need to pay for taxi, car, or shuttle to get to city centre restaurants or activities. Over-priced bar snacks.

the staff most welcoming. rooms exceptional. very clean rooms. Daily service excellent. Lobby wonderful and happy. Wood fire gives lots of welcoming warmth.

though the dining room is really a WOW the food was much below our expectations. breakfast is top class and fresh.

the room with the sauna is beautiful and cleaned. the location outside of the city allow to see the northern lights on the terrace if the weather conditions are good. the breakfast is various and the staff very kind

maybe the price a bit high

Everything here was perfect!

The price is little bit too expensive

Location, scenery, atmosphere, friendly staff

Nothing

we came back again in one week! we love this place so much!

a bit dusty

Absolutely amazing hotel, ambiance was on point, super comfy bed and breakfast was 10/10.

Good location. Good price. Good atmosphere. Good breakfast.

Friendly and welcoming customer service. The room was comfortable and aesthetic. The AC unit inside the room was a large bonus! The sauna was atmospheric.