Good facilities, nice pool

Not sparkling

We've enjoyed our stay at the hotel. It's nice, quiet, clean and green. The staff is friendly and helpful. Special thanks to Nelio, Carlos, Rubel, Claudia, Hassan, and many others for making it a vacation to remember. It'll be great to come back!

Half board, food was value for money and tasty. Beds were comfortable and clean Shower was fast hot and powerful but not adjustable. 2 ring kitchen and TV was good.

Nothing

Good breakfast, everything was clean, great garden and pools. I really can't complain about anything.

Too rustic style for me, but it's a subjective opinion.

Great location close to centre of Funchal. lovely setting and pool area. Very helpful and happy staff.

•the staff •choice of different restaurants to eat at •quiet room •cleanliness even swimming pool’s immaculate

small bath in our room early bird song 🤣

The location and the beautiful gardens.

The facilities in the room were pretty old, there was rust in the kettle, bathtube had some yellow spots.

Great that dinner and breakfast are included. Dinner had some nice dishes. Room was large and clean. Gardens were well maintained and beautiful.

Unfortunate experience with the staff for breakfast. We had to leave for our flight at 7 AM when breakfast begins so they said that they would bring it up at 9 PM the night before. She asked for dietary restrictions and I told her no meat or dairy. Dinner was not brought up to the room until 9:30 PM and consisted of meat, cheese, bread and yogurt. It was as if they brought everything I couldn’t eat! When we attempted to get breakfast at 6:55 AM the next morning before the flight, the staff was incredibly rude, wouldn’t let us in even a minute early, even though our taxi was waiting. Not what you would expect from a high end hotel. Very disappointed.