Great Location and facilities

Breakfast included every day except New Years Day when we were there, I think a voucher or a basket should have been supplied

walking distance to Cable Beach. spacious room

poor cleaning. coffee machine has empty pods, kettle had residual water in it and scum on the bath tub.

Swimming pool...

Charging peek prices ....Odd coffee cups only one wine glass. Tea coffee milk facilities not enough for two days if not servicing rooms. Sewage smell from drain pipes in bathroom.

Range of accommodation type, good quality, relaxed environment. I chose for standard & type of accommodation, pool & restaurant and location to Cable beach Relaxed and friendly staff, no question was an annoyance!

Zero concerns from me!

dead cockroach on floor from beginning to end of stay the walk thru garden from boardwalk/verandah to access car park

Loved it !!! Shame the restaurant didn’t open till 3pm through as we would have liked to have lunch by the poolside or in the restaurant .

Restaurant needs to open at 12pm for takeaway coffees and lunch

very relaxing vibe

Food

Nice big clean room, handy to beach. Easy to get into town. Nice place to relax, lovely pool.

Front desk weren’t very helpful. Breakfast wasn’t good value, very modest.

The pool

Staff were rude , dismissive , unhelpful and just very rude

Pool, happy hour, beds, big shower, We had booked for dinner at 7.30 was told the kitchen was closed even though we had booked as the booking was taken down wrong, however staff and chef stayed and cooked us a perfect meal. All went above and beyond. They alone are why Ill be back! Sunday night 24th - all staff in the dining area deserve a pat on the back.

no champagne flutes in the room, dirty clothes from previous guest left in the room, only 1 blanket when it was a twin bed room, 3 conditioners but no shampoo, all very very minor things but they add up.

appearance

lighting

Great staff and hotel