Great location

Across the road from the pier, not far from the lanes..

The shower head needs fixing/replacing.. Window very unsafe as on third floor. It needs securing, or some sort of locking system.. Quite a lot of loud music, around and about..

Excellent location A lovely bar attached A nice reception person when leaving (not the one on arrival)

The frosty interactions with the manager behind the desk on arrival e.g. we arrived 50 mins early ‘come back at 2’ he said very bluntly . No hi how are you or anything friendly which we later saw he was capable of doing with a hot male on his own. We were then given the absolute worst room in spite of paying extra for a sea view. He said ‘it’s a party town , what do you expect’. A random guy walked in the room and he said: ‘it’s ok he works here’. I said it’s not ok and he moved us up to a higher floor. Luckily it was not a vibrating room but it was super dirty with rotten wood and definitely not worth the money. I’m pretty sure you don’t want to read or publish this. Therefore I want your takeaway to be that just because a man and woman don’t present as a gay couple doesn’t mean they don’t belong within the LGBTQ+ community and it’s not ok to treat people like this. Also, you deliberately kept giving second cards that didn’t work and tried to make out it was our problem?! Come on!

Perfect location, friendly staff.

Room too hot, smelly bathroom.

Location, large room, balcony, comfy bed. Kind welcome and staff.

Though expected, noisy club/bar next door. However, hotel provided ear plugs.

Good for money. Modest hotel with no frills, no food. But clean and comfortable with friendly staff

Lack of breakfast

Location of the hotel is ideal as close to Kemptown The Pier and central

No bed change (towels were changed) Noisy but not the hotels fault (ear plugs were provided) Scaffolding was over the balcony and a message should have been sent pre stay

It was clean and the rooms were a good size. It was well placed.

When we booked, there was no information given to us about the entertainment in the bar below. We spent the first night with banging music playing in the room. It was so loud the room vibrated and we couldn’t hear each other talk. This went on until midnight. Not usually a problem but we were very tired. Also not the point. We should have been warned upfront. The next morning we were then woken by scaffolding men at 8am screaming, singing and shouting outside the room. Not exactly a relaxing break. They did move us to the 3rd floor for the next night.