location

the hotel had no AC for four days.

All personnel was helpful and smiling. I loved the convenience of the outside parking and the hotel's positioning. The Breakfast was a pleasant surprise, again with a lot of support from the personnel gave an overall great feeling.

I didn't particularly appreciate that the room was rather dark and looked worn out. The view of the park outside was spoiled by the fact, that park was full of strange individuals and local gangs evoking rather unsafe surroundings. Outside parking was great convenience but it was very unpleasant when I found my car in the morning of my travels blessed with a huge amount of birds excrement. I wish it would be somehow protected or there would be a possibility to clean rough dirt on the spot.

Great location.

The rooms in need of update.

Staff super cordiale e disponibile dal bar alla reception

Central, parking available, staff is nice, and it has a 24h reception.

Room temperature stuck at unreasonably high temp. More than half gym equipment was off or non functional. Bad shower head.

Staff, location, cleanliness.

I do not mind about the outdated room, but the experience could be obviously better it the interior decorations state do not match with the brand.

great location

old furniture

Great location; great room; great breakfast and friendly staff!

Staff unfriendly and not customer oriented

we had a very good diner at the hotel restaurant

Superb location, ideal for a stroll into the old town. The staff we every pleasant helpful and efficient. The young guy on reception booked a brilliant local restaurant run by a couple who were welcoming and provided a great meal. I recommend Trattoria Sipario. it was raining when we checked out and the hotel staff took our bags to the covered car park to Thank you

I had no idea the restaurant and bar where closed. Shower was not regulating the hot and cold water.

The hotel is in the city centre, just a few steps away from the main attractions of Reggio Emilia and 15-minutes away from the main train station. Also, there are nice restaurants in the area. The room was spacious and very clean. Breakfast was very good, with a good selection of cakes and croissants, and some options for those who like continental breakfast. Staff were friendly

The mattress was a little uncomfortable. Also, despite a big bathroom, the shower was tiny

great location, good parking facilities, amazing amazing amazing restaurant attached to the hotel by a well known Italian chef and the staff were super friendly

rooms are dated and due to the current lack of water in the region, there are issues flushing the toilet, and there’s no warm water for your shower. there were also 2x blackouts during our stay

Well located in the centre

Very old, need refreshed rooms!