Clean tidy comfortable great shower

The breakfast was not as would have liked.we could have done with a cooked breakfast to set us up for journey home

Clean, comfortable, quiet, easy to get taxis to and from the location. Staff were really helpful when we had forgotten phone chargers and wanted to buy crisps from the bar late at night. Room had everything we needed.

Nothing!

Very friendly staff, clean comfortable, large and modern room. Excellent food

arrival was easy. late night and the chap on the desk was quick and efficient. beds were big enough

the noise level was awful. I could hear everyone and anyone in the corridor. I could hear the people in the room next door. I could hear pipe noises as if when some one was running the taps somewhere in the building this was a heard. in the morning I could hear the house keepers full conversation. during the night at 3:40am I had to call reception to tell them there was another guest swearing in the corridor. the reception staff said they would look into it asap but whoever the guest was got into their room. another time in the night there was another guest knocking on one of the bedroom doors. in all I didn’t sleep well the whole night.

Warm welcome, room was spotless and comfortable, beds and pillows especially. Bathroom was good with good shower, it could be improved with a hand rail over the bath for the older customers. Lovely and warm and the tea and coffee was good quality and plentiful. The breakfast is such good value, wonderful choices whatever your tastes and beautifully presented by delightful staff.

We had a room with the cleaners cupboard outside so early morning noise could be a problem for some. who like a bit longer in bed. The restaurant shuts early IF its not busy, so if you are out later and planning a meal on your return, you might be disappointed. I realise in these times the need for cost saving etc but stated hours should be honoured. We ate out because of the uncertainty of service.

The staff are so friendly. Especially the young girl that works in the restaurant. (Sorry don't know her name)

WiFi not so good in the room but fine in the bar

Clean and comfortable

window did not close properly and we were right next to the road

the staff and location

very dated, food not so good and expensive, very noisy

Friendly staff good food hot bath

Problem with toilet after flushing cistern kept flow of slow water coming out of bowl air lock or ball inside needs readjusting plumber by trade seen issue before didt effect my sleep

Clean and quiet. great pub for dinner and drinks just down the road.

I paid for the super king room , which was lovely and modern.

I paid for the super king room , which was lovely and modern but the TV wasn't working correctly so had to change rooms, and the room wasn't a nice as the first , it was tired and old ... Also, the bar area, before it was a beautiful relaxing room , with sofas and beautiful comfy chairs, why make it look like Betty's cafe . No atmosphere whatsoever.

This booking was for my Uncle who is elderly and very unsteady on his feet. He was accommodated in a ground floor room, if a little far from the breakfast room/reception. The room was warm, clean and breakfast was acceptable. I would like to thank Rebecca who was on reception when we booked in, who took on board all my concerns regarding my Uncle & his inability to wear his hearing aid🦻 She took my phone number and assured me that they would keep an eye on him. Thank you

A little expensive for the 2 nights for 1 person, £131.

We had a issue with the original room as was in my opinion pretty dirty, we have had the same issue previously when staying but due to location and central to friends and family we gave it another try. We were going to leave the next morning when the reception staff offered to upgrade us and inspect the room beforehand to see if we were happy with it.

The original king room was dirty, the upgraded suite also had some minor issues bathroom mirror dirty, marks on the wall. Generally speaking the staff couldn't do enough but I'd say that management has to invest and update this place as it looks very tired.

lovely and clean, lovely staff

was a bit warm on the ground floor- but fine with the windows open