Spacious room, lots of parking, well located. Faded grandeur.

Spring sticking out the side of the mattress, sockets by the desk not working. Grounds and hotel need some maintenance work to bring them back to a good standard.

The room was lovely. The whole building is very rustic and is beautiful throughout.

The breakfast could be a little more substantial.

Excellent shower Very good breakfast

some parts looked a bit shabby - in need of decoration

The location and style of yhe hotel.

The constant dripping shower. I mentioned this to the cleaner.

The room wasn't clean. There was a brown stain on the carpet next to the bed which I can only hope was chocolate. There were stains on the sheets and stains on the towels. The bathroom wasn't clean. The corners of the room had cobwebs and spiders in it, as if it hadn't been dusted in a while. I ultimately decided to check out after only one night and go to another hotel.

Lovely building and grounds, well located to the centre of Quorn. Friendly staff, well decorated and warm throughout

Some facilities and equipment do show signs of age, but all are clean and remain functional

Breakfast

No towels or pillows in one of the rooms. The other room had not had the bins emptied or the bath cleaned. The window arm / lock was broken. We booked dinner in advance and asked to pre-order GF options. They emailed us a menu with GF options and said fine to order on the evening. When we checked in we offered to pre-order early and again told no need. We arrived at our table as booked at 19:00. By 19:45 no one had been to take our food or drink orders. We asked a staff member who apologized and then admitted they could not work the bar. My son helped her take the drinks order and the payment before he then poured the drinks (he works the bar in a 5* hotel). We ordered the food and at 20:25 the starters arrived.10 mins after they were cleared we were advised that the GF mains we had ordered were not available. The menu we had been sent was not from the chef and our only option was a burger. This then took another 30 mins whilst the rest of the table was brought theirs 20 mins before. We wanted to order more drinks and again after ordering them we had to help pour them our selves. It took 6 attempts to find a clean wine glass. We did receive an apology from one of the staff members and it was clear they were running on shoe string staff. They advertised as a 4 star hotel but they are rated as a 3 star and lucky to be that! Really disappointed.

Great location, curb appeal, parking, room was very comfortable

Restuarant food and service was disappointing, very glad I cancelled breakfast. I ordered 3 starters for dinner. Fishcake, looked like it was shop bought and heated. Camembert cheese was served with 1 tiny bread roll, asked for another which never arrived. Fish/Chicken goujons was so dry I'm still not sure which they were. Thankfully reception gave me a couple more biscuits for the room.