Very rude manager (Mr. Hassan)!! We were misled by the photos on booking.com. The room was nothing like it. When we raised with the manager, he was defensive even before listening to us. Clearly this was not the first time someone complained about the false advertising. Everything about the hotel was false advertising.

The location

Poor communication

Cleanliness and comfort were excellent. Staff were polite, obliging and helpful even if they knew nothing about the local area. The manageress was impressive, stylishly dressed, commanding, clearly on top of things, and taking no nonsense. The impression given was that all the staff were shipped in. The suites (posh word for rooms) were well appointed with all that one could want, including a noisy fridge (which we had to turn off at night) and a very nice bathroom. In fairness, the rates were reasonable, and the service excellent.

You would never have known you were in the heart of Scotland. The decor could have been in Melbourne, Dubai, Chicago or anywhere else. It was clinical, grey and charmless. Splodgy black and white amorphous pictures, a bit like ink blots, clearly deliberate. Management must have thought this was just the ticket. You have to wonder if that is what they would want on the corridor walls in their own homes. I rather doubt it. The place was a bit staid. It lacked character. It was international bland. By the way, forget having a cooked breakfast. The price was ridiculous. It might have been nice to have one but at £21? That's more expensive than London or Edinburgh. So we didn't.

The hotel was lovely, the rooms spacious. Very clean. The staff were very helpful.

I’m a vegetarian and the options were very limited for dinner. Risotto and gnocchi! As I don’t like gnocchi it only left one choice. We were there 3 nights and menu on the Friday was risotto and gnocchi and was a different variation of the two dishes Saturday and Sunday so pretty rubbish. The food was expensive (think it was £23 for the risotto?) and my husband had thai curry the last night and the chicken was chewy! They advertised a Sunday roast but when we went for dinner at 6.30 they didn’t have any despite a board outside hotel advertising it?!

Beautiful part of Scotland to visit. The hotel is lovely and everything is of a high standard. The staff were all very nice & all looked smart in their uniforms.

We visited the hotel years ago before the refurbishment & feel it's lost a bit of it's old Scottish character. Our room was comfortable although the shower had no pressure & don't know if that had something to do with the blocked pipe in the kitchen area that we were told not to use. The TV wasn't great either only seemed to get a couple of channels & they scrambled a lot too. We weren't so keen on the restaurant area it was a bit dark & bland & was also used for breakfast. We felt it might have been better in the area where the big sofas were as there was more space & light there. We also felt the continental breakfast was very basic for a 5* hotel. There wasn't much choice & sometimes was empty & people had to wait a while for things to be filled up. The service was slow. Yeah we could've had a cooked breakfast but thought the prices were a bit steep on top of what we'd already paid.

Excellent location in the middle of Highlands. Perfect continental breakfast. Really excellent rooms, convenient parking near the hotel. Just two hours drive from Edinburgh Airport.

When you arrive at the hotel first what they tell you- is to pay deposit 100 GBP per day and 15/20 GBP extra per day per person for cooked breakfast (you won’t need it as they have goof continental breakfast included in the rate). Staff are very good people but definitely not trained enough for 5 star hotel. Bar closes very early

Molto raffinata e accogliente

Colazione a buffet un po’ scarsa

Komfortowe pokoje

Droga dojazdowa