Great location, great staff, great food

Friendly reception Great breakfast Setting

modern, clean and wonderful, helpful staff

pool not heated

The staff bent over backwards for us. An incredible view and excellent location.

Nothing..it was perfect

great location

chairs in the room

wonderful location overlooking the bay perfect place for whale watching during the season and a perfect place to relax and recharge your batteries

nothing

The view and room was amazing. High quality furniture throughout the place - felt like a 5 star hotel.

For the price of this hotel, dinner or something else would normally be included. Also, for the price you would expect everything to be perfect including the little things. There was no body wash in the shower (only lotion and shampoo and conditioner), no bath salts for the tub, however when I looked at it properly the tub was covered in stains so I wouldn't have used it anyway. Our check in experience was average. Nothing was explained and when we were offered a juice we picked one but were then told they don't have it. The staff member then could not remember what he had just been told and had to go back. We then picked from what was available but were given the wrong one. We just accepted it to avoid further hassle and felt bad to send him back. The room does not have an aircon, just a fan. It's a nice place but overall expect more and something extra for one of the most expensive places. The bed was also rock hard - some may prefer this but I struggled to sleep.

What a lovely place this is - Staff were so super friendly and helpful. The hotel is very nicely decorated and clean and in the most fabulous location! We could see the whales from our hotel room! Perfect stay for Hermanus in a high end boutique hotel.

Nothing.

The room and views are beautiful. The breakfast was splendid. We had a fabulous and relaxing time.

This hotel sits right on the ocean with access to a he beach/beach trail.

A delightful hotel. Wonderful staff who made our stay most welcome. The room exceeded expectation. It was really comfortable, spacious, functional with style. Lots of variety for breakfast; the fresh fruit was really inviting with its variety. The pool can be used throughout the day as there is an abundance of sun. Also being able to walk from the hotel along the "cliff path" was a real treat.

Although the breakfast was supurb, not being able to enjoy lunch at the hotel was disadvantageous. Adding a light lunch menu or buffet may be the cherry on top.

the location, well maintained, spacious, friendly

it is on a main road, which you might hear in the „normal“ rooms. we stayed in one of the suites, where you only heard and saw the sea.

location , staff very friendly

no restaurant for dinner

Perfect location. Great breakfast, hospitality overwhelming management couldn’t be faulted made our stay exceptional.

Nothing don’t change a winning team.

Good location near most points of interest. Numerous facilities found within the property, including a small gym, spa and great pool area.

DStv didn’t work.

amazing breakfasts. Staff went the extra mile to look after us. We were part of a very large group there. All had a fabulous time.

Everything! The staff, especially. Very warm and welcoming. The decor and facilities and views were all magnificent!

There is nothing to dislike!